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Original poster

WWYD

10 replies

Babyroobs · 29/05/2021 11:02

I work in a small team, one colleague is incompetent despite doing the job for 2 years - has been through numerous weekly supervisions, has been in the last chance salon as far as potentially losing his job. His work is not checked as often now as it should be and team superviser is recently preoccupied with transitioning to another job role. Our work has serious implications for people at one of the worst times in their lives.
So this week in the absence of the superviser I have taken on a case and discovered yet another major cock up on colleagues part, which I have had to try and put right, dealing with a very distressed client who was not given the correct information 2 months ago. I have emailed my colleague to highlight the mistake, I have documented in notes that things have been missed.
My question is - should I raise this with my team manager/ supervisor knowing it's going to have serious repercussions for my colleague. I know this should not impact on my decision but he is a lovely guy, would do anything for anyone type, well loved. I do not want to report this. Such a dilemma. What have others done in a similar situation?

OP posts:

missmopple · 29/05/2021 12:11

Well he isn't a "lovely guy" if what he is doing is leaving clients distressed.

Of course it will have serious repercussions but that is his fault. You have said that it has been repeatedly addressed with him but he is taking no notice.

I have no idea what sort of role he has, but imagine if one of your close family members ended up being the one unnecessarily distressed by his actions.

Would that be OK because the person causing the distress is "lovely"?

There is no dilemma here.

NewIdeasToday · 29/05/2021 12:13

I agree with @missmopple. Of course you must raise this with your supervisor immediately.

Original poster

Babyroobs · 29/05/2021 12:15

@missmopple

Well he isn't a "lovely guy" if what he is doing is leaving clients distressed.

Of course it will have serious repercussions but that is his fault. You have said that it has been repeatedly addressed with him but he is taking no notice.

I have no idea what sort of role he has, but imagine if one of your close family members ended up being the one unnecessarily distressed by his actions.

Would that be OK because the person causing the distress is "lovely"?

There is no dilemma here.

Yes you are right. What I mean is his mistakes indirectly lead to distress for clients, he does not intentionally set out to cause people distress, he just misses things so people don't get the correct advice when they need it. I know I need to report it ( again ) but it's hard being the one to do it.

OP posts:

Original poster

Babyroobs · 29/05/2021 12:18

@NewIdeasToday

I agree with *@missmopple*. Of course you must raise this with your supervisor immediately.

I will. I just hate being put in this position. He will know it's me that has raised the concern. if my supervisor had just done his job properly checking his work months ago when the mistake occurred I wouldn't be in this position. he gets promoted to a new job despite his incompetency.

OP posts:

insancerre · 29/05/2021 12:20

Yes, I absolutely would report this on
He needs to do his job properly or find another one

Magenta82 · 29/05/2021 12:27

You have to report the errors, it is the right thing to do and covering it up would be dishonest. Any repercussions for this would not be down to you but would be natural consequences of poor performance. I've known situations where the person who covered up/didn't report mistakes was the one who got in trouble.

Original poster

Babyroobs · 29/05/2021 13:14

@Magenta82

Thanks Magenta. I have reported his errors on a few occasions before. It just feels like this could be the final chance for him.

OP posts:

SheepyLamb2 · 29/05/2021 13:21

Yes! Read my recent post about my own incompetent colleague.

Lucky his impact isn't distressing to anyone (bar me lol) but your job sounds like it makes a serious impact and it's not a one off

Original poster

Babyroobs · 29/05/2021 14:06

@SheepyLamb2

Yes! Read my recent post about my own incompetent colleague.

Lucky his impact isn't distressing to anyone (bar me lol) but your job sounds like it makes a serious impact and it's not a one off

It's hard to explain without being outing, but we advise people who are already going through possibly the worst time of their lives and are meant to advise people on aspects that can ease their distress , but he frequently misses these things and months later someone else randomly discovers his mistakes. I used to check his work as I was concerned , but was told not to do this as it wasn't my job which is fair enough, but then the person who is meant to check his work clearly doesn't either. In the meantime, people in distressing situations who trust in our advice being correct have no idea that they have been given incorrect advice which has disadvantaged them. I find it so upsetting and have raised concerns over and over.

OP posts:

Original poster

Babyroobs · 29/05/2021 14:10

@insancerre

Yes, I absolutely would report this on He needs to do his job properly or find another one

He will never easily find another job. It took him numerous times of applying to get this one, he should never have been given the job. He was working in a different role in the team for many years and only just about managed that much simpler role. I am shocked that he was ever given the role. There is no way he can now be demoted back to the original role he did if he loses his job.

OP posts:

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