Hey everyone,
So I really need some help!
I currently work for a travel company and have been there just over 2 years. I love my job but the management is making me want to leave.
I am currently working from home due to the pandemic and I love it and have adapted really well, however, over the past few months I am really starting to hate where I work.
My job is dealing with complaints and as you can imagine during these uncertain times the complaints are coming in thick and fast and I just get screamed at daily ... this is what I signed up for so it comes with the job I suppose.
Recently management have been extremely poor! Not much support, if you call them for advise on a issue with a customer they answer the phone with 'what' instead of ' hi how can I help'. Also they just constantly remind us all of how bad we are all working (there are 60 of us in our team) and even though we are working as hard as we possibly can, they still persist in bringing us down.
So cut a long story short, I have been looking at other jobs and I had an interview last week for a job which sounds fantastic! They have now offered me the job.
I am really struggling deciding what to do, do I stay where I am or do I accept the job offer and start a new career?
Whenever I think about accepting I some how talk myself out of it, it is coming to the point where I need to make a decision but I really don't want to regret turning it down or regret taking it.
Can I please have some advice?
X x x