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Help! Picking up slack for colleague

12 replies

Biscuitlover456 · 26/03/2021 09:35

Hello all - I started a new job a year ago, alongside a bloke doing the same role as me in a small team. Let’s call him Harold. Harold and I have the same line manager. Working with Harold was fine at first, and he seemed alright, but as time has gone on I’ve developed some concerns about Harold’s work; he seems to be dropping the ball quite a lot.

Some examples: sending confirmation to customers before being verified by senior management, not using agreed wording on correspondence (sounds small but in our industry it matters!), not managing his share of shared mailbox (even when marked for him), overcomplicating simple tasks, sending incorrect information to suppliers... the list goes on.

I have made mistakes myself and this is of course expected in a new job, but his attitude is weird - there was an incident where he uploaded a document incorrectly and breached data regs (basically shared an internal document externally). I noticed this and removed the doc quickly, then informed relevant staff as we’re supposed to when data breaches happen. He was sulky when our manager spoke to us afterwards about it and didn’t apologise or say thanks for fixing it. I realise he maybe was embarrassed, and I hate the feeling of making a mistake at work too, but I own up to it when I do and figure out how to avoid making the mistake in future. His response just seemed really childish.

I’m tired and frustrated at having to pick up the slack for him; at first I found myself trying to correct things and I really worried about this, but as time has gone on and motivation has sunk I just don’t care anymore. Our line manager has put effort into helping him, which makes sense because I think he has been struggling with the job, but I haven’t had much support myself and am feeling really demotivated.

It is made worse by the fact that our work is very stressful/high paced, especially at the moment. I wanted to talk to my line manager about how I’m feeling but even scheduling time to do this is difficult. And I don’t want to complain specifically about him because I worry it would be unprofessional and realise he might not be coping very well with everything at the moment (don’t know his personal circs) - but it is also negatively affecting me.

It is now getting to a point where I am thinking of leaving. I have another year on my contract and while I like certain parts of my job the bad stuff is much bigger at the moment. Things are only going to get busier and I’m not sure the situation will improve. Should I wait and see if it improves or try my luck elsewhere? Any advice would be gratefully received!

OP posts:
Damfino · 27/03/2021 14:48

How would you feel about your job if you were working with "another you"? Would you still want to leave?

Can you take a week or two of leave and leave Harold to it, would this highlight his inability?

Can you speak to your line manager, saying that you feel like Harold has been struggling, and whilst you have been stepping up, this isn't something you can sustain for much longer.

Biscuitlover456 · 28/03/2021 12:52

Thanks for your reply! No, I probably wouldn’t want to leave - he is having quite a significant effect on how I feel about work. I think his inability has been noticed as I think he has additional support - I do want to talk to my line manager about it but I worry that it is unprofessional to say specifically that he is causing me an issue. Do you think it would be?

OP posts:
titchy · 28/03/2021 12:54

I think your line manager would far rather you be open and honest now, than unexpectedly hand your notice in.

ClaudiaWankleman · 28/03/2021 13:00

I wanted to talk to my line manager about how I’m feeling but even scheduling time to do this is difficult.

You need to talk to your line manager and this is not a good excuse for not doing it. It only needs to be a 15 minute conversation - you and your manager can both spare that.

Biscuitlover456 · 28/03/2021 13:02

Thanks, that’s a good point - I really like my manager and know if I did leave suddenly it would be quite disruptive. I don’t deal well with confrontation, and if I told her that it was his behaviour that is making me think of quitting, I’d worry that she might find that unprofessional - or worse, tell him and then make us have a sit down or something like that.

OP posts:
WiseOwlOne · 28/03/2021 13:06

Do the letters have your names underneath them?
I'd never be held responsible for an error one of my team made.

Why do you need to confront him? I don't like confrontation either but in this situation I would concentrate on my own work. I don't mean that snippily, I just mean in terms of what I worry about.

Biscuitlover456 · 28/03/2021 13:13

You’re right, it isn’t a good excuse - I looked the other day and realised we haven’t had a proper 1 to 1 since November, which is maybe part of the reason why I’m feeling quite adrift. I do wonder why it’s been left so long - my other colleagues have much more regular catch ups than I do. I can ask for one but I kind of want my boss to want to check in with me if that makes sense?

OP posts:
Biscuitlover456 · 28/03/2021 13:20

Thanks - that is kind of what I’ve been doing over the last months, just getting on with my own stuff and trying to concentrate on that. But we do exactly the same job, and his mistakes do have an effect on my work (e.g. him not managing his share of emails means I’ll often do it because I don’t want to leave clients unanswered). In theory we work closely together but honestly, I really dislike working with him because of this kind of stuff. I’ve never before had to work very closely with someone I disliked this much, I aim to have good relationships with colleagues and I think I’ve been really lucky in the past with my immediate teams - there has been a few people I’ve not got on with in workplaces but they have been thankfully quite distant.

OP posts:
Damfino · 28/03/2021 16:01

I'd suggest booking a 1-2-1 with your line manager this week. Be clear that it is a 1-2-1 and not a team meeting.

Be factual, say that you are taking on a larger share of the work, but that you cannot manage to sustain this indefinitely, that you take pride in the integrity/quality of your work and you worry that this could decline.

Offer solution. For example, can you take on the more technical aspects, leaving Harold to do the more mundane/repetitive elements? (or are these the areas that Harold has been making mistakes in, to get out of it, hmmm). Can they get an extra resource to help out? etc

Explain that working in this way is causing you to feel demotivated, it is making you feel anxious (you've been worrying about it over the weekend).

Good luck.

Biscuitlover456 · 29/03/2021 12:43

Thanks, I think I’ll do that - I also did wonder if he was deliberately trying to mess up the jobs he doesn’t want to do, like a strategic incompetence type thing, but who knows!

OP posts:
Maria53 · 30/03/2021 10:58

I'm going through this now.

Unfortunately my line manager isnt very effective and has made excuses for my colleague each time I have brought it up. That said, they have recognised it is a problem.

I brought it up on my 1 to 1s. My LM now recognises I am doing almost all of the work but it still doesn't resolve the issue.

beginningoftheend · 30/03/2021 11:00

I wanted to talk to my line manager about how I’m feeling but even scheduling time to do this is difficult. And I don’t want to complain specifically about him because I worry it would be unprofessional and realise he might not be coping very well with everything at the moment (don’t know his personal circs) - but it is also negatively affecting me.

It is not unprofessional to mention facts to your line manager - if you don't you are not giving them a chance to fix it.

The line manager may not even know if youa re covering the whole time.

Stop covering up for him - let his performance speak for itself.

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