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Career change from HR and leaving my current job

5 replies

hayley037 · 22/02/2021 02:38

After reading the 'wellbeing at work causing weird behaviour' thread on Saturday I felt inspired to write my own post about my own predicament at work and wondered about others experiences and possible advice about the direction I should be looking to take.

I currently work in HR having moved into it a few years back after doing an operations role at the company I currently work for.A new senior management team came in a couple of years ago due to a restructure and I got a new boss too, for the first few months everything was fine but then they started to change the company quite significantly, it felt like it moved to a more ruthless environment, profit driven and very structured - the buzzwords they use are entrepreneurial and fast paced which to me seems to mean you're expected to do twice as much work and show a lot of commitmentto the company. Of course I would expect that after a restructure and have stuck it out.

However I'm really struggling at the moment and am not sure if it is just due to my boss or whether this is just what HR is really like and I should be looking for another career change. The culture of the company has dramatically changed but it still tries to portray a people/wellbeing first type culture although in my opinion this is just lip service however I accept that I am fairly cynical about these types of things. The HR department has been rebranded to 'People' and my boss is extremely career driven, she seems to want to be the ultimate HR professional and seems hellbent on introducing 'progressive' initiatives and changing the company culture to what she wants it to be (this falls under the 'change agent' philosophy in HR). She has made it clear she gets her energy from extroverted, driven people and she wants the company to have that type of culture about it.

This is where I am having major problems and just don't think I fit in at the company any longer, it's just making me feel stressed and anxious as I literally can't stop thinking and worrying about work especially as an introvert who likes to fade into the background and just get on with my work with clear boundaries between home and work life. I've never really been career driven and do see it more as a job whereas to her she will work 12-14 hour days and weekends, cancel annual leave because she's bored and work through illness. I think to her it is almost like a hobby and so work is the central part of her life. Throughout Covid and lockdown there has been no let up and in fact she seems to be thriving more than ever which makes it all the more relentless for me as she is constantly inventing new projects or initiatives just so we have things to do, micromanaging remotely, meetings twice a day asking what we're working on and progress reports so if there is a hint of downtime she'll look to create more work and the constant drive for 'continuous professional development' which means participating in external courses and online networking events. She also plays the martyr complaining about how much she has to do which also adds to the anxiety because it feels like I'm not as committed or not doing enough and not helping her byworking in the evening or at weekends too.

On top of this there is the expectation that as part of this new People department we have to be much more visible than a traditional HR function. She wants me to do regular check-ins and 121's with everybody at the company as part of a wellbeing initiative to make sure everyone is okay (I always thought this was the managers job and I was there to advise?).As well as being an introvert and feeling awkward when people talk to me about theirissues I do not feel remotely qualified to essentially be a therapist to dozens of people especially on Zoom - I feel mentally shattered from it.Thisgoes alongside things like posting Happy Birthday messages and making a fuss about people on the company Teams chat group to try and foster a 'work family' type environment - these are people at the company I might not have ever spoken to at work but now I'm having to wish them Happy Birthday,I find it so fake and cringeworthy. A couple of weeks ago she arranged a Zoom cocktail making thing one afternoon for the last hour of the day, I don't really do these types of things as it just isn't my thing and now that I'm in my late 30's don't really go to work for the social side of things as I have my friends outside of work. She told me that as part of my role I am not just expected to attend but to lead the social initiatives. This will be the case I imagine when we eventually return to the office and will include after work events. It's actually my worst nightmare.

Other things that have really caused me a lot of stress;

  • Lack of boundaries as she will regularly text me on my days off to ask if I've done something - it is usually non-urgent and something I have on my to-do list but she can't switch off from even a minor admin task until it is done. When I brought up contacting me whilst I was on leave in a 121 she said that support teams can never really switch off.
  • She will use Teams to send me messages throughout the day which are basically her train of thought about how she is feeling about work I've done that isn't to her standards (she's a perfectionist), it just feels like constant criticism as well as being a constant distraction.
  • I used to feel really empowered and never really hesitated to do something in a proactive way but now due to the micromanaging feel I have to run everything I do by her.
  • Using Teams to foster the culture and drive employee engagement by posting on it like it is social media for example alongside the birthday messages on Teams I am expected to post motivational quotes and ask how everyone's weekend was and things like that.
  • Use my own personal social media to promote the company and regularly post on Linkedin in particular.
  • I feel like I have to constantly have to be the person she wants me to be, it's almost controlling really and I think she justifies it by thinking she is helping my career development, if I question something in my role she will say that 'as a HR professional you are expected to do this' or something along those lines.

I have tried to empathise with her and understand that perhaps throwing herself into work has been her way of getting through the pandemic. She is probably under huge amounts of stress from her superiors too as wellbeing and peoples general happiness will fall under her remit so she is doing what she thinks is best to keep staff turnover low and try to show that we are still working as HR has always tended to be in the background due to the confidential nature of it. But it feels so overwhelming and I am at the point where I literally dread my job. I also think, despite this post, that she is a nice person with a good heartsofeel guilty anddislike myself for having developed such a negative outlook upon her as a manager.

I guess I feel very down towards having chosen HR as a career path now and realised quite a while back that I should move on, however as you can imagine finding a new job is easier said than done at the moment. I am trying to concentrate on finding a job in a more analytical side of HR as I think that might be where my speciality might lie rather than a similar role to what I am currently doing although it would be good to hear what others who mightalso work in HR think. I'm also wondering if this is the way the working world is going with this kind of millennialculture - are other workplaces like this particularly in London? Maybe I'm in the wrong industry. I also suffer from a bit of imposter syndrome which I think is why I've stuck it out at this place for so long and rarely do any job hunting but I feel so burnt outand anxious from this job now that it has reached the point where I feel I have to get out even if it means a paycut.

I also wondered if anyone has any experience in asking for a settlement agreement to leave because their job description had changed from what they signed up for and whether or not it might be something worth considering asI don't think I can afford to hand in my notice without having something else lined up or a settlement that would see me through until I got a new job. My reason for thinking that this might be a good option is that I have had to sit in quite a few settlement conversations since the new management team came in so know what the general payouts have been and also it would allow my boss and management to get someone else in who will be on board with their vision and culture. I do worry about how my boss would react though as she would probably see it as reflecting badly on her as a manager, I also know that despite not probably being the type of enthusiastic employee they want, I am very competent, reliable and valued by others so they might be hesitant to agree to it based on that as they might see it as a gamble and cost to recruit someone else.

I'd be very grateful for any advice.

OP posts:
maxelly · 22/02/2021 11:19

Hi, sorry you haven't had any replies, hopefully this will bump your post a bit but this board can be quiet. Sorry also you are feeling this way, it is miserable when work gets you down in this way Flowers.

I'm also an HR professional but in the public sector so quite a different environment, although some of the things you mention strike a chord with me. We've also been through the 'rebranding' from 'HR' to 'People' and the whole trying to make a 'work family' feel and culture, which I do find a bit cringe, my old boss who was brilliant moved on and I'm not so sure about my new one, nothing like as bad as yours but she does do a similar thing where she talks the talk about being all about wellbeing and support/kindness but also does put sometimes unreasonable expectations on her staff re responsiveness etc which is a bit discordant. Also the manic desire for constant 'CPD' and loads and loads of linked in/twitter posting about all her 'extra curriculars' and negative posts about people who 'just do their day jobs and don't consider the bigger picture' (by which she means doing loads of charity work, social media, networking, after hours events etc) which gives me the odd Shock moment as I'm very much a 'do a good job and go home' person, I do a damn good job for them plus have lots of other things going on outside my job (including charity and unpaid caring work) so don't really appreciate being made to feel like a bad person/poor performer/lazy/unambitious because I'm not on my phone at midnight retweeting articles about HR strategy or whatever... we've also had the recent new expectation about 'checking in' with all our employees through lockdown which frankly I absolutely hate, and agree with you it's totally what a manager should be doing, so at best it's a duplication, at worst it's allowing managers to abdicate responsibility and setting back the cause of trying to get managers to actually manage. Plus it's such a time drain, and I get one of 3 reactions, sometimes all in the same call (!) : (1) Person shits their pants about why HR is randomly calling them and assumes they're about to be fired, I have to talk them down from the ceiling (2) Person is totally bemused about the call, I tell them it's about 'support' but I have no power to actually offer them anything tangible, can only suggest EAP or talking to their manager or whatever they normally would do if they are struggling so they quite rightly question what 'support' I'm actually providing (3) Person turns out to be actually going through an emotional/mental health crisis which I am totally unequipped to deal with since I am not a counsellor or medical professional, and end up feeling useless and like I may have actually done more harm than good c.f. point 2 about not being able to do anything for them, and we both leave the call feeling crap! But then again according to boss we're having great feedback about the new initiative and may continue it after lockdown, so maybe someone out there actually appreciates it or maybe boss is making it up ?! Shock

As to what to do, probably you are feeling a lot more down on yourself and your abilities than the people around you are. I suspect like me as a natural introvert you tend to 'pick over' yourself and your interactions, and be quite self-critical and then to add to this when you have your manager 'stream of consciousness-ing' you at all hours, you're trying to rationalise and make everything make sense and work out what you need to do. Whereas my experience with these types is they constantly flit from one big idea to the next leaving a trail of chaos behind them for the people who are actually trying to deliver to deal with! It can totally make you doubt yourself but the actual boss usually couldn't care less, so long as they get to still look good at exec meetings or whatever...

I do think it sounds like you need a new job, I wouldn't necessarily go all the way to needing to leave the profession altogether, I think in the right role and environment you could get your satisfaction with it back, your idea about a more analytical role sounds like it could work. You don't mention your industry, but certainly although it has its own (major) frustrations and issues, the public sector generally is calmer and less cut throat than private IMO so maybe you could look at a sideways move into a different sector or industry? Re asking for a settlement, I'm probably not best placed to advise as in the public sector it just wouldn't be a possibility, a total non starter, but if you know your company does offer them to others in similar circumstances then you could ask? But in general I would just start job hunting, if you get some compensation that's a bonus but your aim really needs to be to get yourself out of there for your own wellbeing and sanity?

PresentingPercy · 22/02/2021 18:02

Gosh! What essays. OP - you are in the wrong company. Not necessarily the wrong job. HR in most local government will be a more rounded experience. Or the health service. There are reasonable bosses out there.

I hate this faux “we care about you” when it’s blindingly obvious they don’t! At least have a look around for a new role. There’s also the education sector which is less strutting and boardroom led!

My DH has a small company and his HR adviser is a very valued member of the team. It’s a collaborative relationship to build the company based on the good HR practices. Not paying lip service to them. Companies cannot always do everything well but having a job you enjoy should be something that’s attainable. There’s also room for visionaries, completer finishers and everyone in between to make a team. Shame your boss wants everyone to be like her. Except she doesn’t really. She wants to be the boss!! So move on.

hayley037 · 25/02/2021 12:45

Thanks so much @maxelly for the reply and also @PresentingPercy - it definitely was a bit of an essay :)

I definitely think you're right about the industry problem, I have worked in the public sector before albeit in a different role and it did feel a nicer environment and not so cutthroat which is half the problem. I'm currently in the media industry at an agency which are quite well known for not being the kindest of environments and having high staff turnover.

I am dreading everyday at the moment, it almost feels like I am on a sales or delivery team with the pressure and stress that is being put down upon me. I've never known anything like it, if it carries on like this for a sustained period I think I might end up having a breakdown.

I have been looking at the more analytical side of HR this week, tailoring my CV towards that and I think Rewards and Benefits might be the way to go, it looks like something I would be good at. Now the hard part of actually getting an interview!

OP posts:
Dozer · 25/02/2021 12:47

Not read the whole post but if you have the qualifications and skills suggest that it’d be worth trying an HR role with another organisation.

Dozer · 25/02/2021 12:49

Wouldn’t leave without a job to go to.

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