Have been back a year and working in local government for 18 hours (spread over three days) and manage three full-timers. Everything is OK most of the time but have had some recent informal disciplinary issues with one persons timekeeping and poor work performance - the rub is this, its really difficult to have an overall vision of what goes on in the office when I am not there cos of course this is when most the issues occur. I don't want to have rely on other people in the office to fill me in all the time as this is unfair to make them 'grasses' when its not part of their jobs. This person is on two weekly supervisions where I monitor and set specific targets but this is taking up lots of my precious worktime. Anyone have similiar experiences or if indeed you've got it sussed I'd love to know your secrets cos at the mo I really feel like I'm failing at all of this!