If anyone has any understanding around this I'd greatly appreciate your insight.
So my mam was off work last January, on sickness, she has a lot going on physically so wasn't well enough to work.
Then covid-19 happened and she was told she was clinically extremely vulnerable and must shield. So she was moved off the sick and onto shielding with her works her dept.
During the summer when restrictions were lifted she went back on to the sick because she still wasn't well and then now back on to shielding.
Her work are saying she has no entitlement to annual leave from last year. Her work annual leave runs Jan to Dec.
My understanding is that she is legally entitled to carry over her leave over the next years.
Now her employer is a national retailer who is supposed to be renowned for treating staff well. So it's not a case of just someone getting it wrong, it's a whole personnel department that are informing my mams supervisor.
She doesn't want to rock the boat and whilst she is being paid while off, it's not a holiday. She can't leave the house and has no enjoyment for a year.
Any ideas?