I work for a company who is contracted to a big global company as a supplier - my main role is customer facing and I have many great relationships with my customers.
One day last year, one of the customers visited the office I work at to drop in paperwork and also brought along some cakes for the team.
He has always come across a bit weird and has often made inappropriate comments about me, unfortunately I've always brushed these a side and been professional.
On this particular day, I was wearing a black smock dress with a belt round the waist and the sleeve on my dress were puffed. I was sat at my desk and the customer had wandered over into our seating area for a general chit chat, as he got closer to the desks, I had to get up to retrieve something out a cupboard. He said to me 'what's wrong with your dress?!' And I said 'nothing why?!' Anyway that was that, and he was talking to the other ladies in the office.
He then walked over to my desk, put his hand on my hand and picked me up from my desk almost as if you would if you were asking someone to dance with you (only way I can think how you'd describe it!) I sort of froze and didn't really know what to do. Baring in mind this was in front of the rest of team (5 of us). He then spun my around placed his hands on my waist, tightened my belt and pulled my dress down. He said 'you look absolutely fantastic' I just went and sat back down and didn't really say anything, at this point a manager who I work with was at the entrance to our office and witnessed it and mouthed 'are you ok' to me from the other side of the room. After this he left and I asked the team whether they though that was appropriate and was I overreacting to feel so grossed out by the situation?! All the team agreed it was inappropriate and beyond strange.
About half an hour after he left, he text my work phone saying 'thank you for standing for me, your dress is very enticing and a true beauty in it too, said far too much, many thanks as always' I didn't respond but was majorly creeped out.
I decided to report the issue to my line manager, who then escalated to our HR team. The HR team then got in touch with our customers company HR team, to which my complaint was filed.
I completed a statement of events and also provided a screenshot of the text he had sent me. About two weeks after this, I had an interview with the HR case manager and an independent manager from the customers company. They said they would be in touch once the investigation was complete.
This was about 2-3 weeks before the first lock down and I have been WFH since then til August and I am now on mat leave. I have not heard a single thing about my complaint and feel like because I've been WFH and on mat leave it's been brushed under the carpet.
I re-read my witness statement again today and my blood still boils at how he made me feel. I have a call scheduled with my line manager next week and will bring it up to discuss why nothing has been done.
Am I overreacting for feeling let down by HR for not being pro active in chasing this up to protect their members of staff? Should I just let it slide?