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Feeling bruised

11 replies

Nonamealoud · 09/01/2021 09:34

I'm not sure I should be writing this but just need some advice, I work with vulnerable/disabled children adults (just taking them to units in a taxi so not as important as people who care for them morning and afternoon runs) yesterday I was on a run with a vulnerable person who is stressed at the moment obv covid seeing different ppl I do not blame him but he ended up getting agitated and lashed out strangling me pulled my hair and hit me in the face I felt a bit like a rag doll just to say again I do not blame him in any way he did not understand what he was doing the part what bothered me is my dd are all home at the moment and all saw what I looked like when I got home I'm just wondering if I should still be doing this if it is worrying my dd (before anyone says anything I do not class my self as a key worker and my dd are at home and I am working dh is out working and I am juggling 3 different year group home schooling) sorry I'm not sure if this makes sense

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Mammyloveswine · 09/01/2021 09:38

You poor thing, you sound lovely and absolutely are a key worker!!

You should be protected somewhat in your job, I assume you have had training in how to safely restrain?

Have you spoken with your boss?

Sending a big unmumsnetty hug!

Nonamealoud · 09/01/2021 09:44

Hi yes had training, I managed to wriggle my way out as so I did get injured to bad I just feel very sorry for him as he did not understand, yes spoke to boss nothing much can be done really I just have to be careful as where I stand and when moving past to open door and stuff if that makes sense, I was just worried about dd seeing me as it not nice to see and thank you

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wishingchair1 · 09/01/2021 09:45

That must have been quite traumatic for you and shock setting in. Your compassion for the individual and the work you do, really comes out in your post.

I think you need to raise it with your manager and look at ways of working with the individual in the future and a new risk assessment put in place. Perhaps two attend for a period, especially if covid is causing extra stress for him.

You may need some time off for yourself to reflect and rebuild, as whilst you may feel it was a one off/ part of the job it will knock your confidence.

Nonamealoud · 09/01/2021 10:11

I think I am a bit shook but I'm OK, I think that may be a good idea to ask for someone else to be on with me for a few days if they have anyone spare, thank you for your kind words it dose help

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SpudulikaSlob · 09/01/2021 10:29

Speak to your manager. Being assaulted is not part of the job, if he assaults anyone then his needs should be reconsidered, including a new support plan to recognise what are triggers for this behaviour and exactly how staff should react. As others said, if he needs two members of staff when agitated then this should be written in, not just when someone is available. It is not acceptable for staff to be hurt in the process of supporting him.
Please report this incident as it needs to be acted upon for everyone's safety, including your service user.
It might also be worth practising your MAPA training so you remember what to do straight away.

Nonamealoud · 09/01/2021 10:48

I'm sorry if I did not state the incident was reported straight away to management, and there will be an assessment next week as this happen on a Friday evening, sorry for any confusion

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GentlyGentlyOhDear · 09/01/2021 11:02

Definitely ask for an additional staff member to be there at the minute. How scary for you and your daughter. Agree with pp that do take some time off if you need to until youre over the shock.

Dilbertian · 09/01/2021 11:15

You should not be alone with this individual. What if he lashed out while you were driving? This endangers both of you.

I work in a related field, and taxis transporting our clients with SN are never staffed by one person alone. There is always another adult supporting the driver, regardless of the ' nature' of the clients being transported.

And, yes, you absolutely are a keyworker. Without you, the clients you support would not be able to access their provision - you are one of the keys to their support and wellbeing.

Are you a member of a union?

Nonamealoud · 09/01/2021 11:16

Sorry we are in a taxi, I was in the back with him the taxi driver was driving at the time so I was not driving

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Nonamealoud · 09/01/2021 11:19

Sorry I feel I have confused ppl I was in the back not driving, it has been reported to management and all appropriate step have been taken, I think I was the look on dc faces when I got home that worried me the most sorry to confuse everyone

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SpudulikaSlob · 09/01/2021 12:00

You have had MAPA training, haven't you?

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