Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Work

Chat with other users about all things related to working life on our Work forum.

How do you handle misinformation?

3 replies

HUCKMUCK · 04/11/2020 09:12

I can't really believe I am having to ask this at the age of 50 and having been in my industry since I was 17!

What would you do in this scenario?
A query comes up, you ask your immediate senior for guidance, they give you a very clear and direct answer. You go to the person who had the query and pass the information on. They think you are wrong so you reassure them that this is correct.

A few days later, it transpires that the information you were given is not correct but your senior is acting as though they have no knowledge of giving you the info.

You have it in an email. How do you point this out without sounding petty? I work in a supposed 'no blame' environment but I now look as if I don't know what I'm talking about and that really does affect my working relationship with the original person/team who raised the query.

I don't know why I find this so hard?!

OP posts:
CoRhona · 04/11/2020 20:09

I would have sent it to them both saying something really simple like 'please see below'.

No blame but taking no crap either.

LadyMSM · 04/11/2020 20:27

Whaat!!! You have it in an email you forward them said email and say as below, on this date and time you advised xyz, maybe we could work on the process for this query together so our team are confident in the ongoing approach

WeAllHaveWings · 05/11/2020 08:59

Email back, this this the email from you I used to reply to the query and told them X, did I misinterpret your email?

New posts on this thread. Refresh page
Swipe left for the next trending thread