Applying for a NHS job Band 2 - Ward Clerk

[B2018]

Hi, I'm applying for a position of Ward Clerk and in the job description it says this;

(Band 2 Ward Clerk
An exciting opportunity has arisen for a dynamic Ward Clerk to join our busy Administration team at Good Hope Hospital.

The post holder will need to be able to demonstrate excellent communication skills, be patient focused and have a positive attitude. In addition, they require an excellent telephone manner and good IT skills, with the ability to handle a variety of tasks under pressure. The role also requires the ability to be standing for long periods, collecting and lifting patient notes.

You would need to be able to work as part of a team, but also be able to work unsupervised, using your own initiative and reporting skills. You will have excellent organisational and timekeeping skills, which are essential for this position.

The successful candidate will undertake reception and general office duties, whilst ensuring that all patient activity is accurately recorded, and up-to-date. You would also be able to deal sympathetically and appropriately with anxious and distressed patients, and their relatives.)

I'm not sure how to start my supporting information.

I would start with communication skills, so list an example of when you have used these, then work down the list of criteria giving an example for each one. Good luck.

As an NHS employee involved in the recruitment process pick out each of the key skills mentioned and do a paragraph on each one including an example of how youve demonstrated this. Also use the job profile that is usually able to be downloaded for further hints on what they arw looking for. A top tip is that the nhs are all about values - find out the values of tour trust and reflect those in your answers. If you get to interview stage then ulthose answers need to revolve around the values too. Good luck