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Agency worker - payment refused

29 replies

Icantsleep3am · 18/11/2019 20:19

Hi, I hope someone can give me some advice here. I don't know if I should cut my losses and forget about the money owed or try to do something to at least recover my expenses. I provided services to a public sector through an agency. There was a job I carried out 8 months ago. The agency is refusing to pay, as the contract I had previously signed says that the invoices must be submitted within a specified period of time, and I was late. I made several attempts at submitting the invoice at the time (within that period), had some issues with their software and my devices, then I completely forgot about the job, being a busy mother, a full-time worker now and a part-time student. I remembered about it recently and tried to claim the invoice, but the agency dug their heels in and refused point blank on the grounds of the contract terms.

Now, there are some circumstances which i think are important: i paid railway tickets out of my pocket, paid for a babysitter for some part of the time I was on the assignment, the job was out of hours - I arrived home at midnight etc. It really rattles me, that even my expenses are not going to be paid, as according to the contract expenses were to be covered by myself.
I really need some unbiased and honest advice! My instinct says to take them to court as it reeks of unfair contract terms, modern slavery, unfair deductions, but I am not a lawyer and I don't know what to do! thank you!

OP posts:
Icantsleep3am · 19/11/2019 07:22

I invoice the agency. The agency is the intermediary between the public sector and me.

OP posts:
littleblackno · 19/11/2019 07:41

I would push it with the agency. There are always ways they can pay an overdue invoice.

HundredMilesAnHour · 19/11/2019 10:01

I would push it with the agency. There are always ways they can pay an overdue invoice.

Total rubbish.

EBearhug · 20/11/2019 01:57

If you had been failing to get an invoice through and kept pushing it, asking for alternatives and so on, and it was late but you carried on trying to get it through, pointing out you missed the deadline because of problems with their system, then you might have a point. But forgetting it for months - that's on you, and you should carry the loss, as it seems their terms were clear. It's not a great way to run a business. Every working parent has to juggle loads of stuff - if you can forget stuff like this, you need some better systems in place.

Start here www.gov.uk/set-up-business for finding out about different types of business - sole trader is a formal definition, and you really should know that if you are one.

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