DD (19) has worked for a major supermarket since 2017, part time mostly, but full time during her gap year. Now at uni in another part of the country they are happy for her to pick up an odd shift when she is home and remain on a student flexi contract. This contract began in August
Management has been somewhat casual in approach, possibly due to management trainee taking the shift reins before fully competent. Said trainee manager has had a number of complaints against him and a handful of staff members have left citing his errors and poor judgments as sole reason for resignation.
Now, back in March DD, when in a full time contract, asked for time off over Xmas. Manager was informed of dates in a message stating dates as 17th December - 4th of Jan. written exactly as that. Manager booked 17 December AND 4th January. Nothing in between.
When this error was noticed he promised to rectify this but didn't. He is now saying her new student contract doesn't allow for Christmas holidays at all, and if she takes this time off she will be dismissed. He has also said that his manager agrees with him re the way the dates were written, ie, that 17th December - 7th jan does not constitutes a date range and is rather two separate dates.
DD was considering leaving job for something new however now wants to stay to fight her corner. Is this worth her efforts?