Hairdressing

[Dee82x]

A few questions for my daughter.
Shes been with this woman 3 years.
She is a junior hairdresser going onto her 3rd year. She had been under paid for 2 years and not given correct holiday entitlement, finally got money back dated.
Her boss has had her working the floor as though she is fully qualified, giving her most of her work. She doesn't get paid extra. Is this allowed?
She used to pay her travel to college and has now stopped without notice.
Making all staff take her chosen dates as holidays?
Doesn't allow full weeks holidays ie 2 weeks but will give 10 days?
Cut their days without notice?
Is my daughter allowed to do homers outwith the salon clientele?
Do they stay on the minimum wage for an apprenticeship when they move up a year?
Gave her a new contract this year but wouldn't give her a copy of the last one?
Sorry for all the questions but I cant get an answer out the boss and my daughter just goes along with anything the woman says.
Thanks in advance for any info.

Sounds like typical hairdressing salon, I was in the trade for 18 years and left because of 18 years of this rubbish. Not all salons of course are like this but I've been through everything your daughter has, I can't comment on what's the law and what's not all I know
Through experience is that the smaller salons (I'm assuming here could be wrong) will do this and will get away with it as most girls like your daughter and myself won't fight it and if we do then we get given the Ford as we're easily replaced. Cheap labour that brings them in a lot of money.
I would maybe advise she either Dinah her apprenticeship and leave immediately and go to a bigger chain salon where the rules are tighter as they can't get away with this behavior or if she's really unhappy
Take her chances now and continue the apprenticeship at another salon but again I would urge her to go for either a chain (not great in other ways) or a really reputable smaller salon that respects its employees.
Sorry to hear this it astounds me that some salons still behave like this today.
Good luck to your daughter xxx

I'm pretty sure that after 1year on apprenticeship wage she must be paid nmw for her age.

Thanks for the reply.
She is 18 and very loyal and takes all of this womans nonsense.
She wont go elsewhere although everyone except one has and she has had multiple offers over the years. It's a small salon and the woman although shes been in the industry over 20 years running her own salon doesn't seemed clued up nor does her accountant obviously.
My daughter had been offering to do Homer's through her own page, which the boss was fine with at the beginning then she all of a sudden said no more? She was to now advertise for the salon, which my daughter does constantly updating the social media pages and trying to bring in custom.
The boss has had her sign a contract stating if she leaves, she has to pay the training back. Which I'd fair enough. (Money has been sitting waiting for a year lol)
Thanks

Home visits for New clients not existing salon ones

It's usually a sackable offence to do 'homer' unless it's very close family and friends.

All hairdressers run a column in their third year.

Not sure about wages but NNW for an 18 year old isn't much.

The holidays don't sound right.

”Her boss has had her working the floor as though she is fully qualified, giving her most of her work. She doesn't get paid extra. Is this allowed?”
Unless her contract says that if she does different duties she’ll be paid more then yes this is allowed.

”She used to pay her travel to college and has now stopped without notice.”

This could be a contractual benefit, either because it’s in the contract or by custom and practice if it happened long enough and became established. There’s certainly no obligation for her to do so though.

”Making all staff take her chosen dates as holidays?”

Perfectly fine. As long as staff get their minimum holiday entitlement.

”Doesn't allow full weeks holidays ie 2 weeks but will give 10 days?”

Again perfectly fine.

”Cut their days without notice?”

Depends what their contract says about hours.

”Is my daughter allowed to do homers outwith the salon clientele?”

That would definitely be a conflict of interest! I would absolutely expect a contract to state that this is not acceptable. Especially as it sounds as though she was actively publicising this, rather than just doing it for mates or whatever.

”Do they stay on the minimum wage for an apprenticeship when they move up a year?”

If they are 19 or over at that point, they have to move on to the appropriate NMW rate for their age group.

”Gave her a new contract this year but wouldn't give her a copy of the last one?”

Well it would have been helpful for her to also provide a copy of the previous one but it’s not unreasonable of her to assume that your daughter has kept her own copy! If necessary, your daughter could do a Subject Access Request under the Data Protection Act 2018 and obtain a copy that way. But that will probably be inflammatory. Is there no chance your daughter might be able to locate her own copy at home in order to compare with the proposed new one?

Thank you flowery.
She was never given a copy of her contract that she signed when 16. She had asked her for a copy and she brushed her off. I have asked in writing 3 times and ignored.
The Homer's part bugs me as every other staff member has and do it. Not just family and friends. The last person that left took their own clients and advertised that they where leaving via social media and in salon. She was ok with that. They where moving around the corner to another salon. This particular person was also being paid different in order for them to claim housing benefits.
Travel cost is in her contract but she now isnt paying it. Wage slips weren't being given at the beginning. Always an excuse. End if tax year, this year they realised they hadn't been paying her for her training days or giving her another day off as agreed. She ended up being owed hundreds of pounds, which she got and extra holidays that she had to take when told.
Another member of staffs family member passed away they all attended the funeral and were docked a days wage?
She often doesn't get her breaks.
Shes a loyal girl and doesn't give her grief unlike the others and she treats her like dirt off her shoe.
I've been there and done the job myself for 2 years 19 years ago and I am aware what goes on in big salons but this place is very small and a boss who wants everyone to earn money but wont attend and work like the rest of the team. Very frustrating.

If she was ok with stylists openly taking their clients she is a mug. That's devastating for a salon, it's not so much why doesn't she allow your daughter to do it but did she allow it before?

She doesn't seem to be running a professional business in my opinion. It seems like shes never had the reigns before that maybe her business partner who left last year may have dealt with most of it. As shes had my daughter doing the stock taking ordering, training new juniors and dealing with the social media side. To me it feels like she is taking advantage. Unfortunately my daughter wont stand up and say anyhthing. People (staff & clients) have left in the past due to her bullylike and aggressive behaviour (throwing brushes at staff in front of clients).

She sounds like a very bad employer generally. But if your daughter won’t go elsewhere and won’t say anything I’m not sure how our advice would help? What are you hoping for OP?

Op?
Yes I think she is but probably lovely outside of work.
I work in a completely different industry. We have unions to seek advice and our health and safety is top priority.
She feels she cant leave due to the training and having to pay it back. Which I've offered to pay. To be fair my daughter just gets on with it and sees it as experience (quite mature or maybe gullible) I know what i would do but that's me. I share all her posts she tags me in to try help bring the salon business even though I dont want to but it's for my daughter. It's hard watching her at times.