Hi all,
I've been in my new job for two months, things are not getting any better and I hate it. In theory I should be finding it ok at least, but for some reason I can't seem to settle. I left a job I liked but the hours were unstable and the wage low, which is why I applied for this one (set hours, better pay).
The job isn't what I thought it was and I'm not too happy with my working conditions. The air con unit above my department is broke, and it is sweltering.. there is no sign of this getting fixed. The floor is dirty, apparently the cleaners do not hoover the floor, apparently it's down to staff members to get a hoover out or brush and clean it every so often.
My manager has done a bad job of training me, I've tried my best to do what I can to learn by myself but it's very difficult. I take calls from patients and answer queries and after shadowing members of my team for a couple of weeks I was told to take calls on my own, which was fine but obviously at this point I still had questions, I didn't know everything (there is so much to learn). But whenever I ask a question I get a negative response, get shouted at or told to ask my colleagues - however when they are all on calls I can't ask them. I feel uncomfortable in approaching my manager and so I don't anymore.... I feel I could be making mistakes and this really worries me.
I have done phone based jobs in the past but after starting this one have realised it's no longer for me, people are frustrated when they call, they might be complaining or generally be difficult to deal with, and I'm hating this aspect of the job. I absolutely dread going in.
I called in sick yesterday and today, and I'm off on AL until Monday. I can't sleep, and on my days off it's all I think about. It's been a long time since I've hated a job so much (and I've had quite a few jobs). I recovered from depression and anxiety about 6 months ago and now I'm worried that maybe I didn't quite get over that and that's why I'm not settling in..
I am thinking about quitting but don't know how to go about this. I've applied for other jobs and have some interviews lined up, some applications I left this job out - others I have included this job. I also have a little bit of money to last me a couple of months if I did quit.
My question is how do I explain my reason for leaving, and how do I make this sound as positive as possible in an interview? Will leaving really impact my ability to get another job? I'm really worried about being unemployed for a long time....
My contract states I need to give two weeks notice, but at this point I'm not sure I can even stand another two weeks. Could they let me cut this short if I explain the job isn't working out for me?
It feels like such a mess. Any advice would be appreciated, especially if anyone has been in this position themselves.
Thanks.