Being told off...

[ISeeDeadDandelions]

For the second time in a month or so, one of the three people that does my job has made the same mistake. Our line manager is aware who has made the error on both occasions but has sent an email to all of us essentially bollocking us for it, copying in a couple of the company directors.

Every time there's an issue in the office, regardless who is at fault, an email goes to everyone saying why has this happened, make sure it doesn't happen again.

How should I word an email back to the manager (and possibly the directors that he copied too) asking why he doesn't deal with issues with specific people rather than sending a catch-all type round and pissing everyone off that hasn't done wrong?

I would take it face to face and say you find it really demoralising to be told off for something you havent done and in future could he take it with the person who made the mistake.

Agree with Redexpat - it's really lazy management! The professional equivalent of keeping all the class in because of a couple of naughty kids!

Cc'ing the Company Directors is also a dick move. Totally unnecessary. He should just tell them that he has handled it without involving you or them in it. If my manager did that I'd be pissed! Tread carefully, maybe get a witness to any potential discussion?

Its just so bloody frustrating. He's said in the past it's so nobody feels singled out, but when there's a specific issue regarding one person, or one group of people, shouldn't they and they alone be addressed. Demoralising is right, it's just so hard face to face though isn't it.

I had an email from my line manager cc in senior manager, bringing to my attention a mistake I had made. When I looked into the matter it had been another colleague who had made the error. I replied to line manager cc in senior manager explaining the mistake was not mine. It was never mentioned to me again. Poor management, should get facts correct not make assumptions.