There is an individual at work who is very difficult to work with. She is skilled at her job but does not appear to get on well with others particularly well, including me. Since she became a manager she has been very critical of senior managers and verbally is creating a divide - the staff v the managers. She has met with chief exec who has taken on board some of her criticism.
She particularly dislikes me and is often short, rude or critical of my work. I always try to be pleasant back but she is the type to blank you and walk off if you ask a question. She has said she wants mediation with me to improve the relationship. I have agreed but have my doubts as to how it will work as she won't engage at all with me (and another member of staff) at the moment.
Does anyone have any ideas whether mediation is a good idea, whether it will work and what I might do to give it the best shot of it working?