Hoping for some advice for my DH. If anyone can help if would be greatly appreciated.
My husband is recently coming back to work after a prolonged period of being off due to a mental health problem. So far he’s had a temporary job for 10 weeks, but this role ended a few weeks ago.
He recently applied for a admin type job at a university and clicked the two ticks box as he still suffers from the condition, which stated that if he met the essential criteria he would be guaranteed an interview. It took three weeks but he received an email to say that although he’d met the criteria and the panel were really interested in his experience etc etc, there was a lot of interest for the role and he was down as a reserve as others had scored more highly. It finished by asking him for his availability for notification should a slot become available.
He was a bit confused due to ticking the two ticks, so he emailed back to try and clarify the situation politely. He got a reply back today which says that in order to be guaranteed an interview through two ticks he had to meet all of the essential criteria fully, but he hadn’t met all of the criteria fully which was why he was only a reserve. This has confused him even further, as the wording of the first email made it sound like he had met the criteria but others had just been more qualified or gave better answers maybe. The email did say that the shortlisting panel could be asked for feedback, but he’s still a bit confused. If he didn’t meet all of the essential criteria, surely he would have not got through the shortlisting process and it would have just been a no? He wanted to ask for the feedback but doesn’t want to be awkward. Could someone have messed up and not flagged him as two ticks initially? It’s just knocked him a little I think and he doesn’t quite know how to respond. All the emails have come from someone in HR.
Any advice would be great, thank you.