Hi everyone,
This is going to be a long one so bear with..
A few days ago this particular manager -lets call him Bob - shouted, swore (called me a c*) and belittled me in front of a new trainee as he believed I should of checked the system for some information. I calmly responded that we are not allowed to do that any more (unless sales believe the clients are lying) and forwarded the email stating this to him. I did check this out for him but he hung up the phone every time I tried to call him to let him know what I found.
Fast forward a few days and another manager asks for the same information, this manager was extremely polite and I did it straight away. This angered "Bob" who came hurling into my office within minutes screaming that I disrespected him. Bob then claimed that the client says this is incorrect information so I need to talk to them and tell them we will no longer work with them. I explained to Bob that the info was correct, that I don't work in a customer facing environment and that although the customer is lying they cannot refuse to work with them. Bob got extremely abusive, and eventually 'quit' and went home.
The next day Bob returns to work and poop hits the fan. Bob has told everyone i am bullying him, and as a manipulative narcissist has managed to convince the head of sales (lets call him "Bill") that this is the case. Bob and Bill have now banned everyone in the building (a team of 50ish people) from talking to me and are extremely abusive to anyone who does speak to me. As my job involves working with the managers I am no longer able to meet deadlines as they refuse to answer emails, pick up the phone, or talk to me in person and I am now getting into trouble for not completing my work on time.
I spoke to my boss about this and he said it will blow over and to keep my head down. I really want to quit but I don't want them to think they've won. What would you do in this situation?