Who do I put as a reference?

[G781]

Hi all. I currently work for an agency, in a call centre. I have very limited contact with my agency at all, they only come in to do return to works/formal warnings/lateness reports etc.

I'm looking for a new job - who do I list as a referee? My manager in the call centre, or my agency?

TIA

Your agency is your employer, so they would vouch for the assignments they've placed you in.

On your CV you could state "ABC Agency - various assignments" Then list the assignments chronologically, most current first - "XYZ Call Centre, between x date and y date".

In your References section, you can either state References on Application (if you want to control when you want them to contact your current employer) or if you are OK with disclosing your current employer, ABC Agency, include them. They will provide the reference for the full period of employment via their agency, including XYZ Call Centre dates and role.