Hello,
I'm an oldish (back in days of cod, morning paper, Xenia - if I can spell her name right) in need of advice
I work in NHS. It is known that a worker has been recording conversations with patients without their knowledge / consent. It's been going on for a few months. (They are doing it to cover themselves after a previous patient reported them for saying things which they denied)
only a few people know, of whom 3 have taken the issue to our manager. They said they would deal with it and not to tell anyone else about it. It would appear they haven't done anything and it is still ongoing. The worker is also refusing to let patients bring a chaperone in with them and refusing to allow assistants to work with them. Goodness knows what could be happening behind that curtain as the worker is not meant to be lone working.
Staff have complained previously about another worker who was inappropriate and were told to ignore it.
We are very short staffed and this is a locum brought in to try and ease waiting lists. If the worker goes we will be extremely stuck and liable to government fines for not keeping up with work load, hence I think management are letting them get away with this behaviour.
I'm sure it's illegal to record patient information / conversation on to a phone without the patients consent. (Plus information is not secure on a phone!) but I'm trying to find evidence for this to take to my manager.
Has any one whistleblown before and what's happened to you / them?
I work in a very small department and know I will get comeback for taking it further. I can't afford to take this further and loose my job but really feel that something needs to be done.