Following not returning from a career break I was paid by previous employer as line manager and HR didn't process that I wouldn't be returning in a timely manner.
I was paid and notified my line manager immediately. 3 months later I had a letter asking for repayment. I said I would write and appeal as didn't like the tone of the man on the phone who was threatening debt collectors (I have no debt whatsoever so this really annoyed me).
An operation for me and daughters hospital admission all took priority and I never got round to it. I've now received another letter saying appeal or pay.
I will now appeal on the basis of financial hardship. I have had my tax credits renewal through. There is an amount showing on there as employed income. Its more than what they paid into account bit I now realise I paid tax , no, union and sports and social sub from that months wage. So basically I'm due a tac rebate too.
However the truth is I feel financially penalised twice. They are expecting me to pay back the money and it will be taken into account when working out tax credits. I could also in theory receive a fine for not reporting it within 30 days I've since realised. Btw I was planning on declaring it as other income on tax return but now they are doing real time downloads I think it'll have to stay as earned income.
Any advice on wording this appeal. I'm really annoyed I've been put into this situation by their incompetence - I've seen found out that this is a really common occurrence.