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Original poster

Can I Do This? Please help!!!!!!

20 replies

NannyStar · 03/10/2006 19:00

I am desperately unhappy in my new job. I am currently in my 3rd week of training (it's the last week) and I really dread going in.The majority of the group are 17 - 25 (like me) with 4 'mature' people, 2 ladies in their 60s, a woman in her late 40s and a man who is in his late 30s.

I was moved from another group to this one on the middle of the first day after I had done induction, played silly games getting to know our 'classmates' and future colleagues and made some lovely new friends. I was outgoing and not afraid to say things out loud in the original class. My trainer seemed to be an absolute gem and she was organised and obviously enjoyed her job. The group size was around 15 of us. I got the know the girl nxt to me, Libby, and all was great.

Then after lunch came an announcement that the first 4 of us on the register would have to move groups, me, Libby (thank god, I thought) and 2 lads. So we moved into the bigger group obv with a new trainer and I didn't like him from the outset. I thought he was arrogant and rude. He rushed the lessons and didn't seem to care about us people i.e. mainly Libby and I who struggled with his pace of teaching. He focused on and praised the more able ones. When I asked questions about the tasks, I have got rude answers. Without the appropriate help, Libby left last Monday, she just walked out after not getting the help she wanted and I have stuck at it.

Since Lib left I am sitting alone at lunchtime while all the other girls pal about with each other and last friday I joined a team manager for lunch and two of the girls in my class looked and me, whispered and giggled. I was put of my dinner so I ended up throwing it after 1 bite. When I'm sat alone at lunch I often feel the tears pricking my eyes. I never done anythng wrong before in my life yet noone wants to even befriend me. I have tried speaking to the other girls but they give me short one-word answers and walk away.

Yesterday one of the girls really did something to me which really really embarassed me and everyone in the group heard what she said and laughed. I laughed but inside I was crying. I haven't been in work today mainly so I can phone for jobs as im so unhappy in this one. I applied for 3 jobs.

Thing is, now I had 1 day off I'm desperate not to go in again. We only have to give 1 day notice and I'm thinking I could call personell tomorrow saying I wont be in as I'm still ill and while im on the phone, here is my 1 days notice. Can I have my days notice off sick or do I pysically have to be there to work it? Sorry bout the rambling on but I am at breaking point now.

OP posts:

Donbean · 03/10/2006 19:06

Dont know but bumping this for you.
No one should be made to feel like this.

QuootieSpookypie · 03/10/2006 19:12

erm... is it just the training you are unhappy with? When will it end? Maybe try and stick with it and see how the actual job goes? You might actually work with some great people...

Original poster

NannyStar · 03/10/2006 19:22

Thank you so much donbean. It feels like school all over again and I left school at the end of my GCSEs 6 bloody years ago! I tell myself I'd rather not be friends with these airhead bimbos anyway but I find it so so hard eating my sandwich all alone and being chosen for the whole class to laugh at. I wasn't going to tell you what happened for fear one of the girl is a mumsnetter but if you are, shame on you for making me feel like this and F* YOU little girl!

I work in a call centre for 2 well known gift catalogues. Yesterday we were doing role-play within our training group and right towards the end when pretty much everyone had finished a girl came up to me and asked if she can phone me pretending to be the customer and me the advisor. 'Why not', I thought and actually felt quite flattered that this popular, pretty girl had asked me to work with her so there comes the call and then she started ordering sex toys, about 7 in total. She asked me what each item was, and when I told her, she told me to say it louder as she couldnt hear. Her and her mates were obv having a laugh at my expense. The whole class was laughing at me. I wanted to tell her to f*ck off and hang up but it would of course be unprofessional and the trainer heard everything but didnt even do anything to stop it. Everyone was laughing. I don't know why they picked on me to target but I am one of the quiestest in this group as it's such a large group and personalities in there are so overpowering so why did she pick on me? I complained to the woman nxt to me when the call had ended but she basically stuck up for the girls saying we do get calls from customers wanting these items, but hey stupid woman, the customers are for real, not a classmate trying to make a fool out of u. I came home and cried.

OP posts:

Original poster

NannyStar · 03/10/2006 19:25

hi quootiespooky, thanks for your reply. the training ends nxt week but I dont even feel competent to be honest. I took 'live' calls from real customers last week, one of my calls were monitered and I got 96%, the highest in the class. The rest of the class failed. I was the only one who passed but while i'm fine on the phone I struggle with the system and i'm getting no help from the trainer who's job it is to help.

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Original poster

NannyStar · 03/10/2006 19:25

and i'll work with the same ppl. We'll all be in the same team.

OP posts:

moaningpaper · 03/10/2006 19:25

Oh Nanny I'm so sorry you are being bullied like this

They sound like a bunch of immature idiots

gillymum · 03/10/2006 19:28

Poor you - I can see why you don't want to go in again, but surely this is bullying in the workplace? Have you got contact with a line manager who you could talk to? At least they could make sure you are in a different team to most of the twits you're with in training.

If you can't resolve it - ditch them before you lose your confidence. If they only req one day's notice they must be used to high staff turnover and that says it all really.

Rooting for you.

gillymum · 03/10/2006 19:32

what that girl did with the sex toy prank is sexual harassment

Original poster

NannyStar · 03/10/2006 19:33

thanks gillymum and moaningpaper...but if i give my day notice can i have it off sick or do i physically have to be there to work it?

OP posts:

moaningpaper · 03/10/2006 19:49

I don't know Nannystar - I don't think that there is much you can do if they refuse to pay you to be honest, regardless of the legalities.

Original poster

NannyStar · 03/10/2006 19:53

im only on a temp contract too but I do have a contract signed by myself.

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incy · 03/10/2006 19:57

Just call in saying you are not returning and explain you are not happy with the quality of the training/staff behavior - write a letter detailing what happened. Look for another job and as you have been there a short time, you never have to mention this job on your CV. These girls are nasty and it was the trainer's' responsibility to deal with them and provide good training. Good luck finding a new job.

Original poster

NannyStar · 03/10/2006 20:10

Thanks Incy but I want to be paid my week-in-hand and i'm sure if I dont give the notice I wont get paid it.

OP posts:

Original poster

NannyStar · 03/10/2006 20:50

bounce

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incy · 04/10/2006 08:03

You could write in the letter/say on telephone that you expect to be paid for all of the work you have done to date. What happened with the friend of yours who left -did she serve her notice and was she paid? If she left without notice given and wasn't paid then safe to assume same will happen to you (you may think loss of money better than working there another day). Alternatively you could always go in today and explain you are thinking of handing in your notice - perhaps talk confidentially to the nice trainer about what has happened- you never know they may be able to move you back to the other training group rather than loose you. You will probably find that once you are in your team and out of training that your contact with these girls is minimal. Either way I hope you feel happier as this is not a nice situation and you honestly don't deserve to be treated like this. good luck

Original poster

NannyStar · 04/10/2006 08:14

Hi Incy Thanks for your post. I have not gone in again today. Have to phone personnell at 8:30 to tell them i'm not in today but also going to say this is my one days notice. I havent spoken to my friend but will give her a call before 8:30

OP posts:

Original poster

NannyStar · 04/10/2006 08:40

just given them notice and i will still get paid for the work i have done sooo relieved i dont have to go back there. I have an interview lined upfor friday for a day nursery...ofsted says it has 'good' status from 2004 so we'll see!!!

OP posts:

incy · 04/10/2006 08:41

On the phone I would stress you have enjoyed the job and think you would have had a lot to offer the company but some of the behaviour in the training group has not been acceptable - if they are any sort of company they will try and help you to stay by moving training groups etc. If they do nothing it is their loss (and not a good company to work for). At least they may mention to your trainer that he needs to intervene in such situations and next time may think twice about turning a blind eye to this sort of thing.

incy · 04/10/2006 08:42

Just read your last post - well done it is their loss and life is too short to put up with this sort of behaviour. Well done. Have a lovely day.

Original poster

NannyStar · 04/10/2006 08:55

Thanks for all your help incy, you're a star!

I was about to tell woman I phoned in personnel to give my notice why I was leaving and she hung up on me . That's the sort of company it is! I wouldn't have been able to move groups as group who started same time as us only did one aspect of the careline and were in the live call centre after 1 week. I am 99% certain if I was kept in that group I would still be there and loving it too, and that Lib would still be there.

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