Asking this for my DH as I'm not knowledgable with UK employment laws. Hoping you MN'ers can point us in the right direction
Backstory: DH has worked for his company, a care charity for 15 yrs. He is currently a supervisor for a house located in our town. He was asked 7 months ago to be temporarily moved to a house in a different city as they had no one else to fill in. He was promised he could claim milage to help with the cost of traveling back and forth.
The Problem: Two months ago DH went back to Uni to start a new career and has changed his contract to part time at his company. He was given a new contract back at his old house in our town but frequently receives calls to cover shifts for the new house as they still have no one to supervise full time. He asked the manger of the new house if he could still receive his milage and he has been told several times Yes- as there is bank staff that do the same thing. He has e-mails and texts from these managers to prove they have agreed.
DH turned in his milage claim for the past four months of shifts. We waited for the money to be put in but after a month of nothing we finally called payroll and they claimed his milage had been denied. According to them his managers were not authorized to allow him to claim and he is entitled to nothing! The interesting thing is that in order to claim the milage it is required to have the house managers signature and sign off the form, which he had- so they must be authorized! Plus it was signed again by a member of head office. DH would have never accepted those extra shifts had they not agreed to milage cover and we feel like now that it's done and dusted they are backing out of the deal. At the very least we are entitled to the two months that were under the old contract-
Is there any where we can go for advice? We are owed a fair sum on top of the wear and tear it put on our car as it's quite a distance. Any help would be appreciated.