Did not get paid, now what?

[VanillaHoney]

Company I work for did not pay me. Normally should have been paid on the 20th. Appears there was a problem with payroll paperwork. I have provided the company with all the necessary/requested documents...

I have rang to ask how this will be resolved, only work 16hrs per week but have been told payroll is on holiday! It is not the first time someone had not been paid because the paperwork had gone wrong, trouble is that they then just pay people in the next payroll. (I/e one month later!!) I don't want to wait a month for my pay. Any advice greatly appreciated.

Thank you

These had happened to me in the past. You can ask payroll to write you a check or do a standing order.

Problem is that all payments are made at head office.

Wonder if I can tell them I will come back as soon as the money is in. Do not fancy having to pay out for childcare and petrol if I don't get paid. Can't see how they can do this?

Can you phone head office? Normally there is a supplemental payroll run if paid monthly for just such occasions.

Can try but in general HO is not flexible. They often seem to do whatever they like. They are aware about the problem but so far they do not seem to have done anything to rectify the matter. So frustrating!

Thanks

If it was me, I'd drop a line to the managing director pointing out that there is an agreement between his/her company and you. You show up on time and do the work. He/she pays you on time. Ask him/her to reflect on how he/she would get by in his life without money to pay the daily bills.

Keep it polite, and end it with with a request to be paid on time from now on.