I've NCed in the off chance that any of my colleagues know my MN username.
Basically, I would like advice if anyone has it on work issues I have at the moment (and if the advice is - get a new job, I'm looking at the moment but need strategies to cope in the meantime).
Towards the end of last I was given a new role (as in, Big Boss came to me and said "you're now also regional head of x. I assumed you'd be fine with it"), in addition to my existing responsibilities. For my existing responsibilities I'm fine - I know what I'm doing, I have a lot of subject matter expertise, whereas the new job I'm not. There was no handover, and there's no one in my office who I can discuss issues with on a day to day basis. The global head was on Mat Leave, and returned a couple of weeks ago. I really admire her, but I totally feel like I am letting her down (and she's based in a different country, so all our contact is phone/email and of course there's no budget for me to go out there and visit). At the same time, the audit team are coming in in a few weeks, and will be focussing on this area as one of their priorities, so needless to say I'm freaking out a bit.
The workload is crazy, and despite asking for asisstance from my line manager, or at least someone who could act as my back-up, I've gotten absolutely nowhere. By comparison, the other two regions have 2 or 3 people doing the same role (whereas I'm on my own, AND I also cover my existing responsibilities).
At the same time, I do not trust Big Boss. I was in line to be promoted last year, but wasn't (had again taken on a lot of additional work, completed a huge high profile project) whereas one of his direct reports (who does less than I do) was. He then said sorry, but I would be compensated financially, and I wasn't. He has frozen out team members he doesn't exactly gel with in the past. He's a very good politician - nothing obvious, but treating people very differently (e.g. expectations on turning up on time - his direct report turns up late all the time, no comment, whereas as soon as anyone else is 1 minute late it's an issue) and taking credit for their work. He was promoted last year, and I suspect that the project I completed contributed to it - once it was completed, he never mentioned it publicly (e.g. in team meetings) but only thanked me via email.
Any advice? I just feel like I'm drowning and any requests for support are completely ignored.