I started with them recently.
It seems professional and well-run and they've been helpful with any queries I've had so I can't fault it in that respect.
My only complaint is that it is incredibly difficult to get tasks. I'm not under-qualified (good skill set, years and years of experience, degree educated, blah, blah) but it's harder to pick them up than I imagined it would be. You are 'shortlisted' for them but I've found that even when I click on the link the second it lands in my inbox I still miss out. When tasks are going within two to three seconds then it implies that the 'shortlist' is fairly massive and, to be fair, Timeetc don't say how many people are on one. But to my mind, shortlist implies a handful of people and I think this is where Time could make the system a bit easier for their VA's. But on the flip, there's no real need for them to. As long as the client is satisfied and both they and the VA are getting paid it's probably not that relevant that the VAs who aren't securing the work are getting frustrated. I don't say that in a snarky sense; more in that it's 'Virtual' work and 'them's the breaks'. Someone is getting the work, a client is being serviced and all parties are getting paid, which is successful model.
You can also be 'selected' for a task, which is where they'll match you to a client who is looking for someone with your particular skillset. However, you're still up against four or five other people (which is more what I would term a shortlist) and you may not be chosen.
Timeetc. make no promises about how much work you'll get. It does seem that you need a trigger finger for replying to tasks, and patience. The idea is that you slowly win clients and get repeat work from them. But it's not an overnight success. However good your work is, not all clients become repeat customers. Some just use the free trial hour as supplied by Timeetc but don't opt to go any further with it. It probably also helps if you have some fairly niche IT/web/application skills as there are going to be fewer people chasing these roles and a less aggressive/immediate snap up of the tasks when listed.
Overall, I'd say if you're in need of guaranteed hours then this might not be the set up for you. If you're relaxed and looking to pick up work as an add-on then the high level of 'failure' to be selected for tasks would be less aggravating. Overall, think carefully and don't expect miracles.
The jury is still out for me. I'm two months in and not convinced it will work. I've spent days sat in front of my laptop poised to click on the job links when they ping in and STILL not managed to win the task, which is just not a viable use of my time. It's a shame as I think the company is well thought out, well run and well staffed and clearly works for some people.
Hope this helps a bit.
Forgive any typos (phone typing!)