nhs admin job interview, any tips?

[OhWhatAPalaver]

I've wanted to work in the nhs for ages and finally got an interview this afternoon! Does anyone have any tips or pointers? As this is my first nhs interview I'm not sure what to expect other than a typing test! Thanks folks :)

Hi, I have an interview next week for an Administration Officer. Does anyone have any tups and hints they could share with me please?

I think the tips upthread are still relevant if it's for a. NHS job. Comb the trust's website and get some examples of good confidentiality / data protection.

Good luck!

Hi
Can anyone tell what the answer is for prioritising
Tell call
Patient in reception
Fire drill
Dr needs notes

Please anyone know answers

Also what kind of test do Nhs have for Admin /receptionist position

Tbh, you shouldn't need to be told the answers. It should come from you.

Hi OhWhatAPalaver, I am having interview for admin in nhs next week. Can you tell me what questions they asked and what kind of typing test it is? Thanks

Original thread is 5 years old and more recent posts are more than 2 years old but are mostly just questions. Agnessi, I would think different jobs in the NHS would have different types of typing and in tray tests, depending on the setting and level of the post. When I worked in local government I had interviews in 3 or 4 different departments of the same council for a variety of secretarial jobs. Tests and interview questions varied a lot according to what they were looking for.

Read over job desciption and person specification - in the interview and any test they presumably want to know about how you deal with people - people who might be difficult, angry, upset, confused or a combination of 2 or more of those things. How would you answer the questions mentioned above such as the fire alarm. Read everything they've sent to you carefully and look at any website pages available for both staff and patients. If you get to wait in reception for your own interview be early and observe what goes on. They will probably ask about your experience and the tests could test typing: speed, accuracy, layout skills. An intray test might test all of those as well as initiative, understanding of issues like confidentiality.

Good luck for your interview this week, and assuming it wasn't today, just read anything you have available about the particular workplace and role you are being interviewed for and general interview questions.

Hi thanks for reply. Interview is next week. Problem I have is that i applied for quite a few jobs with Nhs and as they passed closing date, they are not available online to look at so I dont really have any more info than a position and date of interview 😬 I know so silly of me to do this but now i just need to go and play it hence my questions.

OK, but jobs in the NHS will probably each have their own needs. Maybe download or print details of jobs you apply for and save copies of the application - I understand you don't want huge amounts of paperwork but I do think you need to find some way of keeping info on jobs you apply for in some way so that you can refer to it when you get an interview.

If it's admin reception, I predict they will want someone who can deal with all sorts of people, some of whom might present challenges, can juggle priorities, and has examples from previous jobs or even voluntary work to show that they have some idea what is needed and experience of doing it. Is it a doctor's surgery, other primary care setting, hospital reception or reception for a particular unit/service in a hospital? Who are the typical patients and how stressed might they be? You don't need to answer my questions to me, these are some random suggestions that I hope could be useful to think about.

Good luck anyway