DH has a part time job working in a fast food restaurant - part of a well known chain.
Last year he was told that their regulations allowed managers to keep staff back for a further 15 minutes at the end of their shift when necessary. This would normally be no problem for him, a loyal worker.
Last night they asked him to stay on for an indeterminate length of time when he had already worked 50 minutes longer than he had been scheduled to do. He normally would have stayed even later to help further, but simply couldn't on that occasion. The manager became very angry, and said that the 15 minutes limit no longer applied: working regulations for the company had allegedly been changed over the past year, and managers could now keep staff back for as long as the needs of the company required this!
He'd started work at 5pm and it by then almost midnight. More importantly, he was starting a new job the next morning and in fact mentioned this to the manager.
DH is dealing with the issue of her behaviour separately. However, my question is as follows:
Certainly DH never received any notification of any such change. But does anyone know the legal position? Many thanks.