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Any NHS ward clarks/admin people out there?

8 replies

Putthatbookdown · 14/06/2012 20:04

How do I submit a great application? I have not worked in a hospital before but my family are medics so I know a lot. My current jobs involves handling loads of confidential docs etc Any help appreciated

OP posts:
Milngavie · 14/06/2012 20:10

I'm an admin in a hospital but I have a join post so also work for the local authority. I am basically liaison between the two agencies. I was previously an admin in a care home.

I wrote a bit on my application about understanding and respecting the need for confidentiality as well as making it clear that I could work as part of the team while at the same time knowing when to let the nursing staff get on with it and work alone.

My interview asked me about multi tasking, dealing with conflict, upholding confidentiality and what knowledge I had of delayed discharges.

Not sure that any of that helps, sorry BlushGrin

SauvignonBlanche · 14/06/2012 20:12

Not a Ward clerk, but I am the Line manager for a couple and have recruited an interviewed them.
I would expect some kind of IT qualification such a anECDL or NVQ. Whilst NHS experience is a bonus I would look for evidence of dealing with the general public.
At interview I will look for suggestions that the candidate understands that whilst this is an admin role, customer care skills are paramount. HTH.

BeehavingBaby · 14/06/2012 20:28

I've had lots of NHS admin jobs...Is there a very detailed job description with the advert? A description and then a table of qualities required and desired in the successful candidate. You should go through it and explicitly state how you meet each point.

Putthatbookdown · 14/06/2012 20:34

Thank you all . I have already put this in a covering letter to them and now they have invited me to apply I think Ihave all the skills- My curent place is hot on confidentiality Would it be too bigheaded to say I am responsible for all the docs for 100 plus staff?

OP posts:
thenightsky · 14/06/2012 21:50

No, not big-headed at all... it is valuable experience that you need to let them know about.

SauvignonBlanche · 14/06/2012 21:57

Sounds relevant to me.

Putthatbookdown · 15/06/2012 20:34

I have been brought up in a medical family and spent my childhood being taken around various hospitals -my mother was high flier itu/neurosurgery= so i know how these people think plus i picked up loads of terminology should i mention it and how?

OP posts:
SauvignonBlanche · 15/06/2012 21:13

Wouldn't impress me, sorry, I'd be more interested in your experience with the general public.

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