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Help with appealing flex working request refusal

2 replies

bennybenbear · 26/05/2012 17:36

I've just had my flexible working request refused so would really appreciate some help with my appeal letter.
I have a management position that involves strategy development, communication and promotion in house within the organisation i work for.
I've asked to compress my fulltime hours to
four days and work from home on Thursday's. Both have been refused citing detrimental impact on quality, performance and customer service.
I am planning to appeal on the grounds of failure to properly consider my actual role and position, other employees in a similar position have been accepted and suggesting a trial period before being refused again.
The first point is on the basis that all my
customer contact is proactive rather than
reactive so I can easily plan around this mon to wed and that a significant % of my role is strategy development so involves developing materials and documents which I would be more productive in doing at home. I'm returning after mat leave (6 months off of which only 3 months has been covered) and I have childcare (family) for mon to thurs. Thurs my little boy will be at his grandma's while I work from home.

Does anyone have any advice for my letter of appeal? Any successes with this? Anything else I could include?

Thanks

OP posts:
queenofthepirates · 26/05/2012 19:46

I think i would give ACAS a call

bennybenbear · 28/05/2012 10:45

Thanks I just called them and they were really helpful, as were workingfamilies.co.uk. I just need to write my appeal letter now so looking for some examples of how best to present my case.

OP posts:
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