Non-crime hate incidents to be scrapped to end policing of petty squabbles and free up officers’ time to fight crime in communities. (31 March 2026)
Police will be told to stop recording everyday rows and online spats, as non-crime hate incidents (NCHIs) are to be scrapped by the government.
Over recent years, unclear guidance has led to officers being called out to people’s homes over insults and routine arguments.
A lack of clarity around when and how NCHIs should be recorded, the rise of the digital age and social media, and inconsistent approaches between police forces have led to them no longer being fit for purpose.
In new measures announced today, NCHIs will be replaced with a system that lets police get on with their jobs – preventing and fighting real criminals to make communities safer.
After commissioning the College of Policing and National Police Chiefs’ Council for an urgent review of NCHI guidance, the government is now accepting all their recommendations. The final recommendations, published today, set out a series of common-sense reforms to give police a clear, consistent process for handling these types of incidents.
The new system will prevent police from recording lawful free speech, whilst ensuring that reports from the public, which may lead to genuine harm, get the right response. Police will still be able to keep tabs on serious community tensions and protect those who need it.
The Home Office will immediately begin working with policing partners to put these recommendations into action. The process of moving away from the old NCHI system has already started by removing the code of practice.
continues at https://www.gov.uk/government/news/government-response-to-non-crime-hate-incidents-final-report