Sue Gray is someone I know better and can speak to.
Starmer used to meet her at the weekly Perm Secs meeting when he was DPP and they obviously hit it off, and when he was thinking about having a chief of staff who could help him navigate Whitehall, she was the person he thought of, and he high pressured her into accepting the job.
There was a school of thought even then that she was the wrong choice, well connected journos like Tim Shipman will say that she'd never been a perm sec running a department, instead she had this weird troubleshooter role which wasn't an obvious fit for the chief of staff role.
My response to which is:
- Sue always wanted to be a perm sec running her own department, she applied for multiple roles and was convinced there was a boys' club blackballing her (I'd say not so much a boys' club as an old school tie club - there were plenty of female perm secs but not many who had joined the service at the bottom rather than coming in as high flyers)
- Being a perm sec doesn't obviously equip you to be chief of staff - Starmer could have appointed Tom Scholar and he'd have had similar problems
Anyway, having appointed Sue, what Starmer should have done is give her a brief to work to, some resources (not big resources, she's used to working with a small team) and an assurance that he had her back and he wouldn't tolerate briefing against her from McSweeney or anyone else. Instead what happened - and this is very Starmer - he appointed her and buggered off and she didn't hear from him for months on end.
Even if you thought she was the wrong person for the role, I think it's very telling that within a couple of weeks of McSweeney getting the job, having thought it would be easy, he was going around telling people that Dom Cummings was right about Whitehall dysfunction.
I'm a great believer in getting the right people in senior jobs, but the problems run much deeper. Whatever the issues with Antonia Romeo, she's the obvious person to go to if you want a break with the "computer says no" culture. Appointing someone Simon McDonald approves of would be a good way of ensuring that nothing ever changes.
And I don't believe there is anyone in government at the moment who really understands the long term problems of state failure or what to do about them.