Hotel review and reply

[Ramblingnamechanger]

I am also waiting a reply from the CEO as to why they think not protecting women from potential violence is ok.

Is the hotel in India?

Looks like it. India, rape capital of the world.

fucking awful

Sounds like a bad experience. I’m in broad agreement with you that the signs should be changed. But I think your attitude is over the top and if I were the manager I would also block and not reply. Ultimately, they’re not accountable to a former guest for their policies or staff training and under no obligation to do what you ask or prove that they have done so. All you can do is complain (which you have done), write a bad review (which you have done) and ultimately not go back there.

I don't know why you thought that it was better that the male person wasn't transgender. That does sound quite prejudiced.

You've posted a review and have had a reply. If you wanted something else to happen make a direct complaint? Otherwise just don't stay at the hotel again.

Hm. Edited after rereading the reply. It's a bit better than I initially thought - it does imply action has been / will be taken. But it's also either somewhat "politically" worded, or perhaps unintentionally ambiguous (maybe due to being written in a second or third language) - it's hard to tell.

I do still think that, for a manager to block and not reply to a follow-up email the customer felt was required because the initial concern hadn't been explicitly addressed would be unprofessional. There's a fabulous Black Mirror episode (Black Christmas?) which imagines the extremes to which our blocky, cancelly culture could take us. It really should only be used by a business in the event of clearly inappropriate behaviour or harassment, to my mind.

But the hotel has already acknowledged the complaint and replied. They don’t have an obligation to enter into an extended conversation. For all we know there’s a TRA writing equally long emails demanding action from the CEO personally. In any customer facing industry you’re going to get a small minority of customers complaining vociferously. You can’t spend all your time on the 1% of people who complain loudly, especially if they’re unlikely to be repeat customers no matter what you do.

You seriously need to let this go.

No idea why my last post was deleted. And I don’t agree with some posters that there is no issue around potential violence to women. Why is discussing that over the top ?

It's not.
Unless posters think it will never effect them or their daughters or any other women they care about.

Did your deleted message mention being blocked? Because if they have blocked you, then THAT is OTT.

WTF?! No she doesn't. Absolutely follow this up OP

Because he was in there by accident, I presume - having thought he was represented by the ‘they’ on the door.

You knew from the sign on the door that there was a possibility that there would be men in the space and yet you chose to lock the door so you created the situation in which you were locked in.
You’ve questioned this policy and had a reply. What more do you want? Just don’t go there again if you don’t like it.
You lost any credibility with your transphobic comment in your flow-up post.

Not transphobic to not want men locked in female changing rooms with women. I locked the door to prevent the possibility of men coming in, not knowing there was one there already. Of course I locked it…it opened onto the main pool area. I intend to pursue this with any facilities I come across that are not single sex, and I hope other women will too. What is your agenda BiggerBoat?

It’s transphobic to say at least it was a man and not someone trans. What’s your agenda?

OP, did you mean that at least the man was there by accident, rather than feeling they were entitled to be in a female space and getting shirty about it (like the wi spa incident).

Yes Aston exactly . I was angry about any man being able to wander in, with or without a special identity.

It isn't "transphobic" to say that men shouldn't be in women's spaces, no matter their supposed identity.

It isn't "transphobic" to say that "they" is absolutely useless at indicating the intended target group.

It is quite tiring some posters calling "transphobia" at any situation when women point out that allowing some selected men in women's space just doesn't make any sense whatsoever.

You may not have read the OP’s transphobic comment as it was, quite rightly, deleted.

i don’t think anyone said her original point was transphobic. She has the right to challenge this policy of course. She has had a reply though so it is difficult to see what else she can do except to decide never to stay at this hotel again.

It is, however, transphobic to say that you are LESS concerned if you find yourself in a locked space with an unknown male if the unknown male turns out NOT to be transgender.

I worked for nearly two years in a large sports centre with a huge changing complex separated into male and female areas, very clearly.
Pretty much every week we had to deal with an adult man in the women's side who claimed he had made a mistake.
Never the other way round and never teenage boys. Odd ha?

Random male is marginally better though, you can at least object/make your point without being accused of transphobia.

FFS. I specifically said any male, but given that certain people on here seem to not accept that, perhaps they would like to ask MN to reinstate the post for all to see. Why are you so keen to dismiss women’s fear about violence in a world that is steeped in male violence? And to be fair transwomen have been convicted of proportionally more crimes eg rape and violence than other criminal males. I was relieved that we were not locked in with a perpetrator, luckily.