I haven't read anything that gives the detail of this, but seriously I cant see how this is going to work.
Are they going to monitor all calls, and then when it becomes clear that the issue is about DV they take over the call?
Or will they go through recordings and start noting down calls where DV may have been an issue and see if there is more than one call.
Ideally you would like to think it is possible to train caller handlers to learn to recognise signs of possible DV abuse.
Not sure if it isn't just a stunt in relation to recent cases where it become obvious that if the police had kept a record of calls from the same woman, that would have been aware of how frequently this was happening.
I think all the Government has committed to is 3 call centres where this will be trialed. So maybe this will help make it effective.
From a longer press release from Women's Aid:
Under Raneem’s Law, domestic abuse specialists will be embedded into 999 control rooms, where they will advise on risk assessments and work with frontline officers to ensure a fast and appropriate response. While this measure is a positive improvement, domestic abuse specialists must be included at all stages of police response, including the investigation process, to ensure that survivors are protected, and perpetrators are held to account.
It takes an incredible amount of courage for survivors to report their experiences to the police, so it is essential that those who do are properly supported through the investigation process by specialists. We know that women’s confidence in the police is at an all-time low, with only one in five reporting their experiences of abuse. Having specialist support throughout the process may help to improve this confidence and in turn increase justice.
https://www.womensaid.org.uk/new-measures-announced-by-the-home-office/
The new Domestic Abuse Protection Orders sound like they could be helpful, but wonder if the police have the staff to monitor this.
I often wonder when whichever Government it is, announces a new tweak to the system like this whether those at the front live really do support them, or just feel obliged to say nice things.
Also wonder if any Government has actually asked DV projects what would be most helpful. Many seem to say what would really help is having the housing that would allow a woman to move away from a violenct partner.