Looking for some perspective and advice on how to respond to a work situation.
We have been instructed to advise our 'customers' when booking a medical appointment with us that they should avoid their menstruation dates when attending for medical.
I want to point out that we will have to ask everyone who we book in as we cannot make assumptions regarding their biological sex regardless of how they present. I can imagine the responses we will get from the vast majority of our customers who will think we have lost the plot.
Have I lost the plot ? How can I word it?