A couple of quotes from it:
”The school had no clear written policy about what to do in such cases. My first response was to pick up the phone to the year 9 girl’s home. I rang her mother to try to find out more about the background; had the teenager spoken about not wanting to be treated as a girl? It turned out that it had been aired and a therapist had been brought in.
The child’s mother said there was an explicit instruction from the therapist that she continue to be called by the name she was given at birth and addressed as female. There was a belief that there were other psychological issues to explore and the mother said it was imperative the school follow the same line as was being taken at home.”
But staff were then targeted by pupils for “transphobia” and initially the Head supported the students:
”The head took a different view to mine. He saw no reason not to do what the child wanted. I explained that I had no ideological axe to grind but felt uncomfortable about disobeying a parent’s request. We discussed it and I agreed to leave it with him while he deliberated the right path to take. In the meantime we agreed that the teaching staff would continue to use the child’s female pronouns.
Over the course of the year, however, I got a few calls from the mother complaining that some teachers were calling the girl by the name she had requested. The girl would take her books home and her chosen name would be written on the front of them. The mother was concerned and said she was being ignored. I could see her point. But the staff were reluctant to face the continuing resentment from pupils in the class.”