My eldest had been in the same hospital I subsequently gave birth in a few months earlier - they were fantastic on the children's ward . Made sure the carer had had food, if the child wasn't eating, had a chat to see what they could do about finding something they would, kept us informed, had roll-out beds for the parent staying overnight, and the kids beds were electric beds, there were large washing facilities we could use to freshen up, and a little kitchen if we brought food and were just lovely and efficient. I thought my childbirth experience was going to be fine.
After my EMCS, I was put in a bed that I later saw on call the midwife. The showers were 80cm showers, with narrow doors slid across half-way, so 40cm opening), up a step that was a good 8-10 inches - imagine trying to get into that (forget hot, couldn't reach to turn it on until I was in there, so it was shiver until it warmed up), with a fresh c-section wound and catheter (I was covered in blood). No-one told me anything, not even where I could get a glass of water, let alone offered to get it for me.
No pain relief, as mentioned until I picked up my baby with DP and MIL and just said I was leaving. It's not like anyone was checking we were OK, or helping me anyhow.
It was ridiculous.