This is nonsense and everyone knows its nonsense. Every woman knows dozens of men, is often married to one, the daughter of one, the granddaughter of them, the sister of them, the mother of them, the friend of them - who would never dream of behaving in this way.
I think this is completely true in general, and about most crime. Most people are not criminals, and most of the time don't commit crimes.
That being said, I also think many people, most people, have at one time another done something that is either a crime, or that they themselves consider to be immoral and wrong. Maybe when they were young, or under weird circumstances. And I think given the right circumstances a lot of people who would never dream about it will commit even quite serious crimes.
So I would not put as much distance between control and lack of control. I think we are mostly a lot closer to the latter than we think.
There are people who really struggle with control and crime in general. People with impulse control, people with serious executive function skills, people with low IQ or other problems in understanding, and of course people with serious addiction issues. It can manifest in different ways, but the extent to which they understand and can conform to social rules is more limited than the rest of us. Prisons are full of these people, they go in and out their whole lives.
It doesn't mean they aren't legally culpable, and it doesn't necessarily mean they have no moral culpability either. But I really dislike this tendency to see people like this as just evil people who absolutely could do what they should but choose no to out of malice.
I don't know if it's caused by having few behavioural struggles oneself so it's difficult to imagine, or never being exposed to people with these kinds of problems, or what, but it simply isn't true. Maybe its because it puts us in a real difficulty once we admit that there are people who aren't evil but still we know will struggle to exist in society and there is only a limited amount we can do to help them do so.