So scenario says John has become Jess and wants to use the women's toilets. Female employees are upset. What should happen?
Official answer was gender reassignment is a protected characteristic so a manager needs to tell the women to shut up, put up and stop being horrible to Jess.
But if sex is also a protected characteristic why does gender reassignment trump sex? I thought we were entitled to single sex toilets. Or at least gender neutral ones with full cubicle doors?
Nb, scenario made no mention of if a gra certificate had been granted but earlier on the training did state it didn't matter at what stage of the reassignment journey a person was. Even if just thinking about it they were protected.