The CEO and her deputy are paid employees, as are the staff that run HQ (policy staff, fundraising, usual head office stuff). There are also paid staff that work in GG properties like Foxlease and Waddow - be it as instructors, cooks, housekeeping, admin etc.
Leaders like me are volunteers. Commissioners, who are essentially managers of the all the leaders (rainbows/brownies/guides/rangers) on their patch, whether at district, division or county level, are also all volunteers. It's a lot of work and responsibility.
GG also has "lead volunteers" which get involved on a part time basis with HQ projects around strategy, safeguarding etc.
There's over 500,000 women and girls in GG so there needs to be a lot of management and oversight to ensure correct procedures are followed especially regarding safeguarding, consistency of delivery of the programme, managing waiting lists and resources etc.
But even so, GGHQ is rather top down. There's no AGM or conference for membership. Policies are imposed on volunteers, consultation is supposed to happen but feels very opaque. Gg does not deal well with any challenge to its authority. For things like changes to uniform, badge syllabuses, it probably doesn't matter if a few leaders aren't happy. But the trans policy is completely different.