cheque made out to dp-please help me write a response?

[PinkPizza]

I have spent 6 months writing emails/letters and having phone calls with a company regarding a complaint and they have now sent my DP a cheque because "on reviewing the correspondence which has gone before you have clearly taken considerable time to correspond with our office regarding this matter and in recognition of this we enclose a cheque in your favour as a gesture of good will"

Every single payment and correspondence with this company for 10 years has been in my name and I am so angry that I am finding it hard not to come across as ranting and irrational, I want them to take me seriously but everything I write seems to come from a place of rage and as I'm sure they already have me down as a pain in the neck because of months of complaining I'm over thinking it even more. Can anyone please give me some ideas to help me be clear and concise?

You guys are all very kind to these companies! She's been corresponding with them for 6 months, they reference that correspondence in the letter with the cheque, and yet still send the cheque to the wrong person (who as she has clarified, is the primary account holder)

The OP eventually clarified the account was in her name. All posts prior to that made the (still )valid point that who pays the bill and who makes all the complaints is irrelevant if the account being complained about is not in that person's name.

Lass the account is in my name, the money comes out of my account. He is simply another name on the account so that for any reason he could also speak with them in my absence.

Lass i also said I've tried to correct them several times and the post is still addressed to MrLifeLong