Petty ? Should I have let it go ?

[glasgowwean]

Just got the insurance renewal in for my pick-up, phoned and cancelled and got an email confirmation back 2 minutes later. All fine, lovely customer service etc etc.

But the sodding email was addressed to 'dear sir'. Now, the policy in is the Company name (my Company !), I am the point of contact, the main driver and I just spoke to the guy on the phone.

Thought about it and then decided that it merited a response so simply emailed them back asking why the default position was to send correspondence assuming I'm a bloke - I have an obviously female name and being insurance, they know that I'm female. Is it because it's a commercial vehicle, it it because it's a Company policy, is the computer programmed to override basic courtesy ?

Haven't had a response but please reassure me that I'm not being overly sensitive. And I know it's not a major issue but it's an everyday thing that after thirty odd years is pissing me off.

You're not being overly sensitive. I ALWAYS do stuff like this. It is completely othering when companies do this.

Good on yer.

No, you are not over sensitive. These sorts of things should always be corrected. Might make them realise next time that not 100% of the population is male.

Nope, I wouldn't let this go.
I had a row with Churchill because we had a joint house insurance policy with dh's name first (for some reason) and because of this they wouldn't take the dd from my bank.
It was a joint policy ffs!

Nope I agree with you. By chipping away at these little things (as well as tackling the big ones) we can hopefully make a real difference to people's perceptions and treatment of women...

Having just had my insurance company refusing to speak to me as they needed to speak to "the desicion maker" which is, apparantly DH (news to him and me) you are not being over sensitive

Stop me if you've heard this grumble before, but BT apparently had XH as second name on MY phone account, which I had opened myself after we got divorced (he got custody of the original account!). I only found out when they sent some receipt or offer or something to his name at my address. I went Oi, what's going on 'ere then, they explained he was attached to the account, I said well even if he were supposed to be, if my name is the primary one shouldn't everything have been addressed to me? Er yes but, said the poor guy on the phone (audibly wincing), it's their policy to address it that way round. To the man, I said. In this case, to a man who doesn't even live here and never has. I'll get it changed, said the poor fellow hastily. I thanked him, and politely (ish) asked him to feed my concerns to his management.

No, this sort of lazy and very outdated thinking should always be challenged and changed.