So, we’re getting married in June next year. We put down a 2k deposit on a venue, planning for 80 guests.
It’s a UK wedding but somewhere quite remote… people will need to travel and find appropriate accommodation.
We had an initial chat with the planner (who comes with the venue) and she promised to look into some accommodation options and get back to us (apparently in the past they’ve set up various deals). This was 4 weeks ago and since then I’ve emailed 3 times - once politely asking if there was any update (about 2 weeks after the conversation), and twice to follow up. I know it’s still a long way off but it’s going to be quite tricky getting people accommodation near the venue so it’s just really weird she hasn’t replied. And even if she has no update surely she could just acknowledge my emails?
This is the start of our wedding journey and the lack of response seems really concerning to me. (I emailed the overall manager on Monday this week as I was worried my messages weren’t getting through or she was off sick - and she just apologised and said she’d ask the planner to contact me asap - still nothing! )