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Bride and Grooms tasting session

5 replies

fatnfrumpy · 14/03/2013 23:33

We have always offered a tasting session to our Brides and Grooms.

Normally this is when we have had several chats, email back and forth, menu choices, quote in line with budget. ie when we are pretty sure that the Bride and Groom are going to book us.

Recently we had a Bride email for an indicative quote for a their Wedding at a Wedding venue near us. Neither the Bride or Groom live in the county in fact they are three counties away but want a Kent Wedding. They came to visit on a Sunday lunchtime with the Grooms parents.

We felt during discussions that no one out of the four of them seemed very interested in what we had to offer. We asked for their wishes/requirements for the day but they did not have any particular preferences.

We offered complimentary canapes and a bespoke three course dinner within their budget. Since the meeting over a month ago we have not heard from them. Although they asked us to source circular tables for them and to visit the Wedding Venue on their behalf to ascertain if the two rooms were large enough for their guests. I have sent two emails with information they asked us to provide and have not had a reply.

We have now come to the conclusion they were in the Kent countryside for the day and thought they would have lunch on us!

We have never had a couple not proceed to a booking after a tasting or not answering emails when we have visited a venue on the behalf! How rude!!!

OP posts:
Turniphead1 · 14/03/2013 23:43

This reply has been withdrawn

This has been withdrawn by MNHQ at the poster's request.

MortifiedAdams · 14/03/2013 23:57

Also, this is the second thread on this.

What was your reason for starting a second thread?

ChaosTrulyReigns · 15/03/2013 00:07

Huh?

Why 2 threads?

RatPants · 15/03/2013 08:24

That's a strange one. I suppose all you can do is wait and see if they get in touch now although I'd be a bit tempted to send them and invoice and see if they contact you.

Our tasting isn't until three months before, when all deposits have been paid and contracts signed etc but obviously as a catering company I can see why you would rather do things the other way around to get bookings.

fatnfrumpy · 15/03/2013 10:36

The bride and groom and his parents travelled down from the midlands to view the wedding venue for the 2nd time. So they asked if they could have a tasting on the Sunday lunchtime after they had been to show the groom parents the venue. I don't expect a booking based on a taster session, however normally the taster session is after the couple are 90% sure we are the caterer for them. This couple asked to visit after the initial quote. However they seem very disinterested in discussing their requirements. The Bride hardly spoke and the grooms mother said nothing! What I am more bothered about is that we went to their chosen venue to ascertain the facilities were adequate for their requirements. They asked us to do that! It was three hours of our time and although I emailed them with our positive findings they have not responded to our email! At least out of courtesy they should email and let us know they are not interested!

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