Hi there stressed, got your CAT message. What else would you like to know? Have you searched the archives here as I think people talk about CH from time to time on these boards.
We actually tend to stay in the self catering cottages and make use of the hotel's facilities - my brood are now 2, 3 and 7 but we've been staying at the hotel at least once a year for the past 5 years.
There's a very family friendly pool with large (warm) baby pool, jacuzzi, sauna and steam room beside it. Or for around a fiver a day you can go to the lovely adult only pool. The kids pool has a family hour, I think from 3 to 4 when there's a fab inflatible slide that my oldest adores.
There are 2 cafe areas - the Winter Gardens and the Hubb which serve snacks through the day and there's a huge lounge and a ballroom where wee ones can potter. We've enjoyed taking a wee doll stroller for our littlies, and a soft ball/wee cars for the ballroom floor.
There are 2 main restaurants - one much more family friendly and it serves kids high tea from 4ish. Kids staying in the hotel get breakfast, a lunchbox (that you exchange a token for), and then the high tea. they can then go to the kids club while you eat dinner in peace.
My guys have both loved the kids club (didn't really use for under 2s though and I think they have limited shorter sessions for under 2s). You can have 2 sessions of 3 hours for over 2s included. We generally just use it in the mornings - the kids enjoy a varied programme of crafts, outside games, treasure hunts and time in the soft play room.
There are also sports facilities, great walks, nice grounds and kids from 2ish can have a wee ride on a pony for a very reasonable price. And they have family friendly ceilidhs at the weekend!
I'm actually on hols from tomorrrow first thing but will check back later and if there's anything else you want to know just shout!