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UK travel

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Stansted airport worst airport for mothers flying alone with babies!

31 replies

Natz96 · 29/05/2026 21:47

I’ve been travelling out of Stansted airport for years and haven’t had a lot of issues but this was the first time I travelled with my toddler abroad. Security were great and sent me to the front of the queue and helped to keep baby entertained while I was x-rayed but at the gate after I had my boarding pass scanned I asked ‘how am I supposed to get downstairs?’ Thinking I was going to be sent to the lift where I’ve seen people who are in a wheelchair go for years and she said ‘down the stairs’.. I was shocked, I had no idea they would expect a woman travelling alone with a baby, buggy and bag to go down a set of stairs to get to the plane. I asked again whether I had entered the wrong location because I saw a man in a wheelchair being taken elsewhere and I was told that’s people with ‘special assistance’ and that I’d still have to use the stairs. Luckily aman was standing next to her that worked at the airport and offered to help me and carried my buggy down for me. If I had known that I would have checked my buggy in or not have flown from stansted at all.. also when I arrived back in the UK a similar issue occurred that we had to walk all the way to the transfer bus (meaning taking the stairs) without the buggy. What a poor airport for mothers flying with their babies. Has anyone else had the experience?

OP posts:
RubyPowderPuff · 31/05/2026 08:13

EvelynBeatrice · 31/05/2026 08:02

UK airports are on the whole basically hard sell shopping malls with planes attached and very little interest in the attendees other than as cash cows.

They are particularly hostile environments for anyone needing a bit of help.

I was stunned at an Italian airport to see playpens for infants at security and was assisted by smiling staff (without asking) everywhere. The same went for the infirm. Lots of chairs and assistance and patience. That’s the way it should be.

Im kind of dreading older age.

You would love Zurich airport! They have a nursery! Staff there will be aware of your flight & gate. There are clean cots in in 2 quiet dark rooms, lovely clean chancing tables with whatever you need. Snack area for toddlers, and obviously a play area.

Ok this was about 14 years ago, so hopefully it survived covid!

notimagain · 31/05/2026 08:15

The problem with airport facilities is they cost money to run....

The airport either gets that cash from you via the airlines by charging high handling fees and passenger charges (so low/lower fares go out of the window) and/or by making money out of the terminal shops - hence the shopping malls and/or in some cases from local taxpayers (which can be highly controversial).

rwalker · 31/05/2026 08:20

Wouldn’t you just shout up “anyone carry my buggy downstairs for me “

hardly a drama

Callmemummynotmaaa · 31/05/2026 08:30

I travel solo frequently with my three kids and have done when they were tiny - I’d three aged 3&under. The older two are school age now so it’s easier.

As an airport stanstead isn’t unusual for a UK airport. Check in at stanstead is easy (drop off and parking are relatively close to departures). I love that oversized luggage is also close to the departure gates (in some airports you have to walk 5-10 mins in the wrong direction). Security are often great with babies and liquids, and have been kind to mine when they haven’t wanted to walk through the machines without me. It’s a long airport to navigate but corridors are wide enough that I’ve managed it with two single yo-yos.

The gates are grim and it’s the lack of air bridges. However, even when air bridges exit in the uk - often it can be hard to fold the buggy at the “narrow” end before the plane especially if everyone is focused on getting onboard.

With Ryanair, though they don’t technically prioritise families. If you ask them for help as they are setting up they often will. I’ll stand towards the front (priority for the buggy to come onboard) and usually have one case (checked in) for all of us with backpacks each too. Kids carry their backpacks once the buggy is folded down. I ask strangers to hold their hands on the steps and someone else to take the buggy. 99% of the time people are polite respectful and willing to assist.

However international airports are often a dream comparably! With children’s play areas and family swift lanes (for security, passport control), much clearer signage and often free mobility aids (several I’m in have free buggs or transport chairs after the gate to use till baggage, then park and they’ll return - others have areas to rest between gates). Even in terms of food offerings before boarding (ie having chairs that are clean, space between tables to navigate easily).

A huge fear of mine traveling from the UK is the lack of notice before gate info. Little legs just don’t walk fast enough and I’ve often had to put two into a buggy, carry the third and run (which is NOT safe). I typically rely on knowledge of which airline tends to fly from which space/gate area. But often the changes announced then only allocate for a mobile adults walking time! That v v rarely happens abroad.

I always fear navigating stanstead (and Heathrow and gatwick too) with mobility difficulties. Know my parent finds them very hard to manage (joint pain). When I traveled a few days post c section (with the baby’s) I used mobility assistance and wouldn’t have managed it without that. That being said, the access to board the plane for wheelchair users at stanstead is a specialist (and small) podium type lifting machine (ie it’s not a building lift). And you do see people dropped to gate who also have to use the stairs at departure gates and up to the airplane.

Im aware the travel I do now, won’t be feasible in old age - and that saddens me. It shouldn’t be that way.

Fluffypuppy1 · 31/05/2026 08:42

EvelynBeatrice · 31/05/2026 08:02

UK airports are on the whole basically hard sell shopping malls with planes attached and very little interest in the attendees other than as cash cows.

They are particularly hostile environments for anyone needing a bit of help.

I was stunned at an Italian airport to see playpens for infants at security and was assisted by smiling staff (without asking) everywhere. The same went for the infirm. Lots of chairs and assistance and patience. That’s the way it should be.

Im kind of dreading older age.

Not our experience at all. When we used to fly with a toddler DS, UK airport staff (Stansted, Gatwick and Heathrow) were absolutely lovely, even at security and used to let me carry DS through the walk through metal detector. The French security staff were awful, shouting instructions at us, and insisting on DS walking through by himself when he was 2 and very intimidated by their hostile behaviour.

DandelionClockSeeds · 31/05/2026 08:46

This is not a Stansted specific issue.
It could happen at any airport, so it is always wise to not have more stuff than you can just about manage at any stage.

Birmingham airport has my nightmare for travelling with kids - let them through (aged 4 &6) a barrier with their boarding pass, denied ne, and had staff telling the kids to move on without me with them.

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