I was on a long train journey last weekend, due to arrive at my destination by 18.22.
Tragically, the journey was interrupted by a person on the tracks and the train was held at a small station from about 17.15. No information was forthcoming. Eventually, we were all evacuated at the next major station (very hungry and dehydrated) by about 20.00. Still no information forthcoming.
I waited around for a bit, however, there was no indication that the journey would continue and even through the conductor was doing his best, he couldn't confirm what would happen next.
I knew that a direct train (which seemed like an unlikely prospect at this point) would take at least another hour even if it arrived immediately - which no one thought it would as all trains out of the station we were currently standing in and going in our direction had been cancelled up to and including 22.30.
As I'm a teacher and couldn't risk the prospect of arriving after midnight (representing a 10 hour journey instead of 4) / not arriving at all, I took a cab. This cost me £100.
I understand I can reclaim via delay and repay, however, the fare doesn't nearly cover the additional expenses I incurred. I know that the family of the person who died were much more badly affected than myself but this isn't the matter under discussion and I'm not complaining.
What is the position and how do I offset the money spent - which means I don't actually have enough to survive until the next pay day.