Hi
We went there last Sept with then 18mth old.
Friends had been and we trusted them so we went for it.
I loved it and I felt like I'd had a holiday.
BUT when I saw it from the outside my heart sank. It's a 1960s/70s stlye monster of a place, someone described it somewhere as looking like an army barracks. Try not to let that get you down though. Very clever photo's on website, you can barely see the main road in front of the hotel between the hotel and the sea. Again, a bit of a shock but didn't spoil things.
Inside was much better. Recently done up and our room was really nice. It was the attitude of the place that made it and the facilities for children. Little things like stacks of high chairs, a choice of being able to eat with or without your children and at different times. We didn't use the indoor pool but it looked nice. We were too busy to use the outdoor playground but again it looked good. We did use the creche and all of the staff were really friendly and professional.
We didn't use the baby listening service but I would recommend calling in advance and getting one of the ladies from the creche to babysit the odd evening. It meant we could relax a bit more and leave the hotel. That was wonderful.
I used the spa a couple of times. It was OK, I've had better but I wasn't expecting much I just need some ME time.
The local beech was good and there are so many things to do in Cornwall but I think we were lucky with the weather.
I did consider Bethrum Steps & Watergate Bay which were a lot more expensive but I feel we possibly got better value for money at Sands. Despite it being cheaper, the Sands Resort crowd were nice and well behaved as were their children.
As I said at the start, I came back feeling like I'd had a holiday. I'd had time to myself, my DD loved the creche, I had time alone with DH, the food was really good. I'd go again.