ElizabethVonArnim · Yesterday 15:21
That's such a shame! Our room at Burgh Island was lovely when we went and everything was up together and in good order. I'm by no means expert in the period - I'm just an Agatha Christie fan so was caught up in it all - but nothing was in poor condition as far as I could see, and we were warm and comfortable in February. I thought it was all lovely. This was about 3 years ago.
So glad to hear it! We thought there was such potential but it was in a sorry state and very poorly managed back then. Still very pricey, though.
The service was awful, too. We arrived at the appointed time, were told to wait in the bar lounge because our room wasn’t ready (with the if I remember semi-circular marble I think? stairs: they were all cracked and badly filled) A member of staff was hoovering across the bar and ignored us for 10 minutes. When she finally turned it off, she literally shouted across the room “do you want anything, sandwich or whatever?”! My husband was ready to leave then but I said we should see our room. That made up both of our minds and we left.
The owner had the nerve to chase us down the path, yelling at us (with our 3 year old) that he’d “taken our booking in good faith”. We told him we’d booked with the same good faith and left. Thank goodness we were able to walk across the causeway by then: would have been awkward flouncing off then having to sit and wait for several hours 🤣
We’d promised our little one a week by the seaside so drove about a bit (no google then!) and stumbled across a family hotel on the beach at Salcombe and booked in there for a week. She had a lovely time.
There, got that off my chest after all these years 🤣
I imagine the hotel is under different management now and I’m really pleased that you had a lovely stay.