Hi there. I saw SindyTellsMe's comments about Butlins being chaotic and unhealthy so just wanted to pop by to address them.
We know our resorts can be busy during school holidays, but we've addressed this in recent years by providing more open spaces where you can relax and unwind and we've invested millions in improving the landscaping and overall appearance of our resorts.
As well as this, all 3 of our resorts are right on the beach, so if you don't find a nice spot on the grass to take some time out, you can always grab your bucket and spade and make the short walk to the seaside. If you have tots, I'd also recommend coming along during term-time as things are always less busy and there are shorter queues for things like rides and shows.
In response to your comments about being unhealthy, I wanted to reassure you that we have very strict procedures in place to maintain high levels of cleanliness and hygiene at all times. In our guest satisfaction survey, 90% of our guests rated the cleanliness and hygiene on resort as 'good', 'very good', or 'excellent' and we're obviously looking to improve on that each month.
I hope you don't mind me dropping by - I just wanted to take this opportunity to reassure you that as a company we understand the concerns mums have when bringing their children on holiday and that we do everything we can to make our resorts a safe, fun and clean place to holiday together.
Katie @ Butlins